Privacy Policy

Magalix is committed to protecting your privacy and ensuring the security of any personal information you share with us through our website, in-person interactions, phone calls, or A2P messaging services. This Privacy Policy outlines how we collect, use, share, and protect your data. By using our services or contacting us, you agree to the practices described in this policy.

2. Information We Collect

Personal Information:

We collect personally identifiable information when you interact with us, such as when you schedule an appointment, contact us with inquiries, participate in our marketing campaigns (including A2P messaging), or provide information during service consultations. This information may include:

Name

Email address

Phone number

Mailing address

Date of birth (if required for service eligibility)

Any information you voluntarily provide during service inquiries or communications

Usage Data:

When you use our website or interact with our communications, we may automatically collect information about your activity. This may include:


IP address

Browser type

Device information

Pages visited

Referring website

Interactions with our messages (e.g., open rates, click-throughs for A2P or emails)

This data helps us analyze website traffic, evaluate marketing campaigns, and improve our services.


Cookies:

We may use cookies and similar technologies to enhance your browsing experience and collect information about how you use our website. You can control cookie preferences through your browser settings.

3. How We Use Your Information

Provide Services:

We use your personal information to:

Schedule appointments

Provide products or services

Process payments

Respond to your inquiries

Verify your identity when needed

Communication:

With your consent, we may use your contact information to send you:

Appointment reminders and confirmations (via A2P messaging, email, or phone)

Updates on new services or offers

Promotions and special deals

Follow-up information after consultations or services

Tips or service recommendations tailored to your preferences

You may opt out of these communications at any time.

Marketing and Analytics:

We may use your information to:

Personalize your website experience

Analyze trends and usage patterns

Measure the effectiveness of marketing campaigns

This data is used in a way that does not personally identify you unless we have your express consent.

Legal Compliance:

We may disclose your information if required by law or in response to a valid legal request. We will always handle your data in accordance with applicable privacy regulations.

4. Information Sharing

We do not sell, rent, or trade your personal information to third parties. However, we may share your data in the following limited situations:

Service Providers:

We work with trusted third-party providers who help us with:

Website hosting

Appointment scheduling

Payment processing

A2P messaging and communications

Data analytics and marketing support

These providers are contractually required to safeguard your information and adhere to applicable privacy laws.

Legal Authorities:

We may share your data if required to comply with legal obligations, regulations, or court orders.

5. Data Security

We use industry-standard security practices to protect your personal information from unauthorized access, loss, misuse, or alteration. While we implement reasonable safeguards, no system can guarantee complete security.


6. Your Choices

Access and Correction:

You have the right to access and update your personal data. Please contact us at [email protected] to request access or correction.

Opt-Out:

You may opt out of receiving promotional communications, including SMS (A2P) and emails, by following the unsubscribe instructions in those messages or contacting us directly.

You may also specify your preferred method of receiving appointment notifications (SMS, email, or phone).


7. Childrenโ€™s Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal data from children.


8. Changes to this Privacy Policy

This Privacy Policy is for informational purposes only and does not constitute legal advice. For questions about your specific rights, we recommend consulting a qualified legal professional

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

๐Ÿ“ž (450) 821โ€‘9816
๐Ÿ“ง [email protected]

Disclaimer

This Privacy Policy is for informational purposes only and does not constitute legal advice. For questions about your specific rights, we recommend consulting a qualified legal professional.