Privacy Policy
Privacy Policy
Effective Date:
2025
Disrepair Daddy Limited
("we," "us," or "our") is committed to protecting the privacy of individuals who engage with our services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with us, including through our website, marketing campaigns, AI-driven lead qualification, and SMS/WhatsApp communication channels.
1. Information We Collect
We collect personal information necessary to qualify and match leads with legal firms and management companies handling housing disrepair claims. This includes:
Contact Information: Name, phone number, email address, and residential address.Case Details: Information regarding the housing disrepair issue, including supporting documents or evidence.Communication Data: Records of interactions via AI, SMS, WhatsApp, email, and other communication channels.Technical Data: IP addresses, device information, and browsing activity on our website.
2. How We Use Your Information
We use collected data for the following purposes:
To assess and qualify leads for housing disrepair claims.To communicate with you via SMS, WhatsApp, email, or phone.To match and sell qualified leads to legal firms and management companies.To improve our advertising and lead generation strategies.To comply with legal obligations and protect against fraud or misuse.
3. Legal Basis for Processing Data
We process personal data based on the following legal grounds:
Consent: When you provide explicit consent for us to process your data.Contractual Necessity: When data processing is required to fulfill a contract.Legitimate Interests: When processing is necessary for our business interests, such as fraud prevention and service improvement.
4. How We Share Your Information
We may share your personal information under the following circumstances:
With Legal Firms & Management Companies: Qualified leads are shared with third parties who provide legal services or manage housing disrepair claims.With Service Providers: Third-party vendors assisting in communication, data processing, and marketing analytics.For Legal Reasons: When required by law or to protect our rights and interests.
We do not sell or share personal data with unrelated third parties for their independent marketing purposes.
5. Your Rights & Choices
You have rights regarding your personal data, including:
Access & Correction: Request access to your personal information and correct inaccuracies.Opt-Out of Communications: Unsubscribe from marketing messages at any time.Data Deletion: Request deletion of your data where applicable.Withdraw Consent: If processing is based on consent, you can withdraw it at any time.
To exercise your rights, contact us at
.
6. Data Security
We implement security measures to protect your data from unauthorized access, alteration, or disclosure. However, no data transmission over the internet is 100% secure.
7. Data Retention
We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy unless a longer retention period is required by law.
8. International Data Transfers
If we transfer personal data outside the UK, EU, or other applicable jurisdictions, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses (SCCs) or other legal mechanisms.
9. Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance user experience and gather analytics data. Users can control cookie preferences through their browser settings.
10. Data Breach Notification
In the event of a data breach that affects your personal data, we will notify affected individuals and relevant authorities as required by law.
11. Third-Party Links & Services
Our website or communications may contain links to third-party websites. We are not responsible for their privacy practices, and we encourage users to review their policies separately.
12. Updates to This Privacy Policy
We may update this Privacy Policy periodically. Changes will be posted with an updated "Effective Date."
13. Contact Us
If you have any questions or concerns about this Privacy Policy or your data rights, please contact us at:
Disrepair Daddy Limited
Email:
Website:
Registered Address:
86-90 Paul Street, London, EC2A 4NE