Inspiring Changes Consulting & Wellness
Inspiring Changes Consulting & Wellness is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website or use our services.
1. Information We Collect
We may collect the following types of information:
Personal Information
Full name
Phone number
Email address
Mailing address
Information submitted through contact forms or appointment bookings
Health & Service-Related Information
If you choose to engage in counseling or coaching services, we may collect information relevant to providing professional support, including personal, emotional, or family history shared during sessions.
Technical Information
When you visit our website, we may automatically collect:
IP address
Browser type
Device information
Pages visited
Cookies and usage data
2. How We Use Your Information
We use your information to:
Respond to inquiries and contact requests
Schedule and manage appointments
Provide counseling, coaching, or workshop services
Send service-related communications
Improve our website and services
Meet legal and professional obligations
We do not sell, rent, or trade your personal information to third parties.
3. Confidentiality of Services
As a Registered Social Worker, client confidentiality is taken seriously. Information shared in counseling sessions is kept confidential except in situations required by law, including:
Risk of harm to yourself or others
Suspected abuse or neglect of a child or vulnerable person
Court orders or legal requirements
Clients will be informed of confidentiality limits during the intake process.
4. Cookies & Website Tracking
Our website may use cookies to improve user experience and analyze website traffic. You can choose to disable cookies through your browser settings.
5. Third-Party Services
We may use third-party platforms for:
Online booking
Payment processing
Email communication
Website hosting
These providers have their own privacy policies and are responsible for safeguarding information they process.
6. Data Security
We take reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, or misuse.
7. Your Rights (Canada & International Clients)
Depending on your location, you may have the right to:
Access your personal information
Request correction of inaccurate information
Withdraw consent where applicable
Request deletion of your information (subject to legal/professional requirements)
To make a request, please contact us using the information below.
8. Retention of Information
Client records are maintained in accordance with professional regulatory requirements and legal standards. Information is retained only as long as necessary for service provision and legal compliance.
9. Contact Information
If you have questions about this Privacy Policy or your personal information, please contact:
Inspiring Changes Consulting & Wellness
Phone (Canada): 1 647 990 1339
Phone (Trinidad): 1 868 656 1339
Email: [email protected]
Email: [email protected]
Canada Office: 754869 County Road 55, Woodstock, Ontario
Trinidad Office: 183 Whiteland Road, Williamsville
10. Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated effective date.