1. Program Name and Description
Program Name: Big Bear Marina Missed Call Text Back
Description:
The Big Bear Marina Missed Call Text Back program is an automated SMS notification service designed to enhance communication with our customers. When you call Big Bear Marina and your call is missed, our system will automatically send you a text message. Message types may include missed call notifications, follow-up messages regarding your inquiry, reservation reminders, service updates, and general customer service information. The goal is to ensure prompt and effective communication, helping you stay informed and connected with our team.
2. Opt-Out Instructions
Participation in the SMS program is voluntary. If you no longer wish to receive text messages from Big Bear Marina, you may opt out at any time by replying “STOP” to any message you receive from us. After opting out, you will receive a confirmation message indicating that you have been unsubscribed and will no longer receive further SMS communications from our program.
3. Rejoining Instructions
If you have previously opted out and would like to rejoin the Big Bear Marina Missed Call Text Back program, simply text “START” to our number. Alternatively, you may contact our customer service team at (909) 866-3218 or email [email protected] to request reactivation. Once you rejoin, you will begin receiving SMS notifications as described above.
4. Help Instructions
If you require assistance or more information about the SMS program, reply “HELP” to any message. You will receive a response with additional support options and contact details. For further help, you may also reach out directly to our support team at (909) 866-3218 or [email protected]. We are committed to providing prompt and helpful support for all inquiries related to our SMS service.
5. Carrier Liability Disclaimer
Please note that wireless carriers are not liable for delayed or undelivered messages. Message delivery may be affected by factors outside of our control, including network coverage and carrier limitations.
6. Message and Data Rates Disclaimer
Standard message and data rates may apply to all SMS communications sent or received as part of this program. These charges are determined by your mobile carrier and are your responsibility. Please consult your wireless service provider for details about your plan and any applicable fees.
7. Privacy Policy Link
Big Bear Marina respects your privacy and is committed to protecting your personal information. For details on how we collect, use, store, and safeguard your data, please review our Privacy Policy.
8. Compliance with Industry Standards
Big Bear Marina’s SMS program is designed to comply with all applicable industry standards, including the Cellular Telecommunications Industry Association (CTIA) guidelines and the Telephone Consumer Protection Act (TCPA). We are committed to ensuring that all communications are conducted in a lawful, ethical, and responsible manner.
9. Legal Compliance Note
By participating in the Big Bear Marina Missed Call Text Back program, you agree to use the service in compliance with all applicable local, state, and federal laws and regulations. Unauthorized or unlawful use of the service is strictly prohibited and may result in termination of your participation.
10. Changes to Terms
Big Bear Marina reserves the right to update or modify these Terms of Service at any time. Notice of any material changes will be provided via text message or posted on our website. Continued use of the SMS program after changes are made constitutes your acceptance of the revised Terms.
11. Contact Information
For questions, support, or additional information about these Terms or the SMS program, please contact us:
Phone: (909) 866-3218
Email: [email protected]
Address: 500 Paine Ct, Big Bear Lake, CA 92315