1. Introduction
Optimal Business Solutions ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of information that we receive when you use our business consulting services ("Services").
2. Information We Collect
We may collect the following types of information:
- Personal Information: Includes your name, email address, phone number, and other contact details when you sign up for our Services or contact us.
- Business Information: Information related to your business, such as company name, industry, and operational details.
- Usage Data: Information about your interactions with our Services, such as your IP address, browser type, and access times.
3. How We Use Your Information
We use the information we collect to:
- Provide and improve our Services.
- Communicate with you, including sending appointment reminders and confirmation messages.
- Respond to your inquiries and provide customer support.
- Analyze usage patterns to enhance user experience.
4. Sharing Your Information
We do not sell or rent your personal information to third parties. We may share your information with:
- Service Providers: Third-party vendors who assist us in operating our business and providing our Services.
- Legal Compliance: When required by law or in response to legal processes.
- Business Transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets.
5. Security
We implement reasonable security measures to protect your information from unauthorized access, disclosure, alteration, and destruction.
6. Your Choices
- Opt-Out of SMS Service: You can cancel the SMS service at any time by texting "STOP" to the shortcode. Upon sending "STOP," we will confirm your unsubscribe status via SMS. Following this confirmation, you will no longer receive SMS messages from us. To rejoin, sign up as you did initially.
- Help for SMS Issues: If you experience issues with the messaging program, reply with the keyword HELP for more assistance or contact us directly at [email protected] or our toll-free number.
7. Data Retention
We retain your information for as long as necessary to provide our Services, comply with legal obligations, resolve disputes, and enforce our agreements.
8. Your Rights
You have the right to access, correct, or delete your personal information. To exercise these rights, please contact us at [email protected].
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website and updating the effective date. Your continued use of our Services after such changes constitutes your acceptance of the new Privacy Policy.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Optimal Business Solutions
Email: [email protected]
Website: www.opbizsolutions.com
11. Carrier Disclaimer
Carriers are not liable for delayed or undelivered messages. Message and data rates may apply for messages sent to you from us and to us from you. For questions about your text plan or data plan, contact your wireless provider.
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