TPH Industries LLC DBA My Favorite Doctor Clarksville
Effective Date: Jan 1st, 2026
TPH Industries LLC DBA My Favorite Doctor Clarksville (“we,” “our,” or “us”) is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our office, website, or communicate with us, including via SMS/text messaging.
1. Information We Collect
We may collect the following types of information:
Personal Information
Name
Phone number
Email address
Mailing address
Date of birth
Emergency contact information
Health Information
Medical history
Treatment records
Insurance information (if applicable)
Technical Information (Website Use)
IP address
Browser type
Pages visited
Cookies and tracking data
2. How We Use Your Information
We use your information to:
Provide chiropractic care and services
Schedule and confirm appointments
Send reminders and follow-ups
Process payments
Improve our services and patient experience
Communicate important updates, promotions, or office information
3. SMS/Text Messaging
By providing your phone number, you consent to receive SMS messages from us.
Types of Messages
Appointment confirmations and reminders
Follow-up messages
Office updates and promotions
Message Frequency
Message frequency may vary.
Message & Data Rates
Standard message and data rates may apply
Opt-Out Instructions
You can opt out at any time by replying STOP
For help, reply HELP or contact our office directly
4. Sharing of Information
We do not sell, rent, or share your personal information with third parties for marketing purposes.
We may share information only in the following cases:
With healthcare providers involved in your care
With service providers (e.g., scheduling, billing systems)
When required by law or legal process
To protect patient safety or prevent fraud
Mobile Information Protection
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
5. Cookies and Tracking Technologies
Our website may use cookies to:
Improve user experience
Analyze website traffic
Optimize marketing performance
You can disable cookies through your browser settings.
6. Data Security
We implement appropriate security measures to protect your information, including:
Secure electronic health record systems
Encrypted communication where applicable
Restricted access to sensitive data
Despite our efforts, no method of transmission over the internet is 100% secure.
7. Your Rights
You have the right to:
Access your personal information
Request corrections to inaccurate data
Request deletion of your data (where applicable)
Withdraw consent for communications
To exercise these rights, please contact us directly.
8. Retention of Information
We retain patient records as required by federal and state laws and for continuity of care.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us:
TPH Industries LLC DBA My Favorite Doctor Clarksville
Address: 6363 Ten Oaks Rd Ste 105, Clarksville, MD 21029
Phone: 443-285-9788
Email: [email protected]
11. Carrier Liability Disclaimer
Carriers are not liable for delayed or undelivered messages.