Privacy Policy

Effective Date: January 6, 2025
Last Updated: January 7, 2025

By accessing or using this website, you agree to the following Terms and Conditions. If you do not agree, please do not use this site.

1. Overview

At Swift Vein and Vascular (“we,” “us,” or “our”), we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website, communicate with us, or use our healthcare-related services.

By accessing our website or engaging with our services, you agree to the terms of this Privacy Policy.

2. Information We Collect

A. Information You Provide Voluntarily

We may collect personal information that you choose to provide, including but not limited to:

  • Full name

  • Email address

  • Phone number (mobile and/or landline)

  • Appointment or inquiry details

  • Information submitted through forms, scheduling tools, surveys, or direct communication

3. How We Use Your Information

  • Respond to inquiries and requests

  • Schedule and manage appointments

  • Provide patient communication and care coordination

  • Send appointment reminders, follow-ups, and service-related updates

  • Communicate via email, phone, or SMS text messages (see Section 6)

  • Improve website performance and patient experience

  • Comply with applicable healthcare, privacy, and legal requirements

4. HIPAA Compliance

Swift Vein and Vascular complies with the Health Insurance Portability and Accountability Act (HIPAA) when handling Protected Health Information (PHI).

When PHI is collected or accessed:

  • It is used solely for treatment, payment, or healthcare operations

  • Stored securely using industry-standard safeguards

  • Accessed only by authorized personnel

  • Never disclosed without proper authorization, except as permitted by law

5. Communication Methods (Email, Phone, and Text)

We may contact you using the following methods:

  • Email

  • Phone calls

  • SMS text messages

You may manage or opt out of communications at any time (see Section 7).
All communications comply with the TCPA, CAN-SPAM Act, and applicable healthcare communication regulations.

6. SMS Communication Policy

A. Purpose of SMS Messaging

If you opt in, we may send SMS messages for:

  • Appointment confirmations and reminders

  • Care-related notifications

  • Follow-up instructions

  • Requests for feedback or reviews

  • Occasional service-related announcements (with consent)

B. Consent

You will only receive SMS messages if you voluntarily provide consent through:

  • Website forms

  • Appointment scheduling tools

  • Written or digital authorization

Message and data rates may apply depending on your mobile carrier.

C. Message Frequency

Message frequency varies based on your interaction with our services, but messages are limited to necessary or consented communications.

D. Opting Out

You may opt out of SMS messages at any time by:

  • Replying STOP to any SMS message

  • Emailing [email protected] with the subject line “SMS Opt-Out”

Once opted out, you will no longer receive SMS messages unless you re-enroll with new consent.

E. Mobile Data Protection

Your mobile number is:

  • Stored securely

  • Used only for Swift Vascular communications

  • Shared only with our SMS service provider for message delivery

  • Never sold or shared with third parties for marketing purposes

For additional details, please review our Terms of Service.

7. Your Privacy Choices & Opt-Out Rights

You may control your data and communication preferences by:

  • Email: Clicking the unsubscribe link in emails or emailing us directly

  • SMS: Replying STOP or contacting us as described above

  • Cookies: Adjusting your browser settings

  • Data Requests: Requesting access, correction, or deletion of your data

We honor all requests promptly and in compliance with applicable U.S. laws.

8. Data Sharing & Third-Party Services

We may share your information only with:

  • Trusted service providers (e.g., scheduling systems, email/SMS platforms)

  • Legal or regulatory authorities when required by law

All vendors are contractually obligated to protect your information and use it solely for authorized business purposes.

9. Data Retention

We retain personal information only as long as necessary:

  • Website inquiries and form submissions: up to 24 months

  • Patient communications and records: per healthcare retention laws

  • SMS opt-in and consent records: up to 2 years or until opt-out

10. Data Security

We protect your information through:

  • SSL encryption

  • Secure data storage systems

  • Restricted access controls

  • Staff confidentiality training

  • Ongoing system monitoring

Despite our efforts, no system is 100% secure, but we take all reasonable steps to protect your data.

11. Children’s Privacy

Our services and website are not intended for individuals under the age of 16. We do not knowingly collect information from minors. If such information is discovered, it will be deleted promptly.

12. Policy Updates

We may update this Privacy Policy periodically. Any changes will be posted on this page with a revised “Last Updated” date. Continued use of our website indicates acceptance of the updated policy.

13. Contact Information

If you have questions or concerns regarding this Privacy Policy or your personal data, please contact:
Swift Vein and Vascular
📧 Email: [email protected]
📞 Phone: 914-200-1586

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