At PestJet, we stand behind the quality of our products and want you to feel confident in your purchase.

1. 30-Day Satisfaction Guarantee

We offer a 30-day satisfaction guarantee from the date your order is delivered. If you're not satisfied, you may request a return or refund within this period.

2. Eligibility for Returns

Request must be made within 30 days of delivery

Product must not be intentionally damaged

Proof of purchase is required

Reasonable use for testing is acceptable.

3. How to Request a Refund

Email us at [email protected]

Include your order number and reason for request

Our team will provide return instructions

4. Return Shipping

Customers are responsible for return shipping costs

Original shipping fees are non-refundable

If the product is defective or damaged, we will cover return shipping

5. Refund Process

Approved refunds will be issued to your original payment method. Please allow 5–10 business days for processing. Times may vary depending on your bank or payment provider.

6. Non-Refundable Situations

Requests made after 30 days

Products heavily damaged due to misuse

Missing essential parts of the product

7. Damaged or Defective Items

If your item arrives damaged or defective, contact us within 48 hours of delivery with photos or videos as proof. We will offer a replacement or a full refund at no additional cost.

8. Order Cancellations

Orders can be canceled within 12 hours of purchase. After this period, your order may already be processed or shipped.

9. Important Notes

PestJet devices may take time to show full effectiveness depending on environment and usage. Results can vary and are not guaranteed to be immediate.

10. Contact Us

PestJet
Email: [email protected]
Address: 4420 Andrews St, North Las Vegas, NV 89081