Frequently Asked Questions

Get answers to common questions about our senior moving services, memory

care expertise, and what makes The Mooving Company different.

Frequently Asked Questions

Get answers to common questions about our senior moving services, memory

care expertise, and what makes The Mooving Company different.

Pink Ticker Component
Assisted Living Moves Memory Care Specialists Elopement Safety Certified Compassionate & Patient Monmouth & Ocean County NJ 609-321-3127 Assisted Living Moves Memory Care Specialists Elopement Safety Certified Compassionate & Patient Monmouth & Ocean County NJ 609-321-3127

General Questions

Learn the basics about The Mooving Company and what we do

What makes The Mooving Company different from regular movers?

We specialize exclusively in senior and assisted living transitions. Our team is elopement-prevention certified and trained in memory care and dementia behavioral protocols skills that regular moving companies simply don't have.

We understand that these moves are more than just relocating belongings; they're life transitions that require patience, compassion, and specialized knowledge. We work directly with families, facility admissions, and care coordinators to ensure nothing falls through the cracks.

Who owns The Mooving Company?

The Mooving Company is locally owned and operated under Holy Cow Services LLC. We're based in Howell, New Jersey, and proudly serve families throughout Monmouth and Ocean County.

What areas do you serve?

We proudly serve Monmouth County and Ocean County, New Jersey. Our service area includes:

Howell, Freehold, Manalapan, Marlboro

Toms River, Brick, Lakewood, Jackson

Wall Township, Point Pleasant, and surrounding communities

Not sure if we cover your area? Just give us a call at 609-321-3127 and we'll let you know!

Are you licensed and insured?

Yes! Holy Cow Services LLC (The Mooving Company) is fully licensed and insured. We carry comprehensive liability insurance to protect your loved one's belongings during every move. Our EIN is 41-4195755.

General Questions

Learn the basics about The Mooving Company and what we do

What makes The Mooving Company different from regular movers?

We specialize exclusively in senior and assisted living transitions. Our team is elopement-prevention certified and trained in memory care and dementia behavioral protocols skills that regular moving companies simply don't have.

We understand that these moves are more than just relocating belongings; they're life transitions that require patience, compassion, and specialized knowledge. We work directly with families, facility admissions, and care coordinators to ensure nothing falls through the cracks.

Who owns The Mooving Company?

The Mooving Company is locally owned and operated under Holy Cow Services LLC. We're based in Howell, New Jersey, and proudly serve families throughout Monmouth and Ocean County.

What areas do you serve?

We proudly serve Monmouth County and Ocean County, New Jersey. Our service area includes:

Howell, Freehold, Manalapan, Marlboro

Toms River, Brick, Lakewood, Jackson

Wall Township, Point Pleasant, and surrounding communities

Not sure if we cover your area? Just give us a call at 609-321-3127 and we'll let you know!

Are you licensed and insured?

Yes! Holy Cow Services LLC (The Mooving Company) is fully licensed and insured. We carry comprehensive liability insurance to protect your loved one's belongings during every move. Our EIN is 41-4195755.

Services & Specialties

Details about what we offer and how we help families

What types of moves do you handle?

We specialize in senior-focused moves including:

Assisted Living Transitions — Moving into senior care facilities

Memory Care Moves — Specialized moves for those with Alzheimer's or dementia

Senior Downsizing — Helping transition from a family home to a smaller space

Room Setup & Settling In — Arranging the new space to feel like home

Family-Coordinated Moves — Working with multiple family members and care teams

Do you help with packing and unpacking?

Absolutely! We offer full-service packing and unpacking. We carefully pack belongings with extra attention to fragile and sentimental items. At the new location, we unpack and set up the room so your loved one feels at home from day one — including arranging familiar photos and comfort items.

Can you help with downsizing decisions?

Yes, we can help families navigate the downsizing process with compassion. We understand how difficult it can be to decide what to bring to a smaller space. We'll work with you to prioritize the items that matter most and ensure the new room is set up in a way that brings comfort.

Do you coordinate with assisted living facilities?

Yes! We work directly with facility admissions coordinators and care teams to ensure a smooth transition. We'll coordinate move-in times, follow facility guidelines, and communicate with staff so everyone is on the same page. This takes the burden off families and ensures nothing falls through the cracks.

Services & Specialties

Details about what we offer and how we help families

What types of moves do you handle?

We specialize in senior-focused moves including:

Assisted Living Transitions — Moving into senior care facilities

Memory Care Moves — Specialized moves for those with Alzheimer's or dementia

Senior Downsizing — Helping transition from a family home to a smaller space

Room Setup & Settling In — Arranging the new space to feel like home

Family-Coordinated Moves — Working with multiple family members and care teams

Do you help with packing and unpacking?

Absolutely! We offer full-service packing and unpacking. We carefully pack belongings with extra attention to fragile and sentimental items. At the new location, we unpack and set up the room so your loved one feels at home from day one — including arranging familiar photos and comfort items.

Can you help with downsizing decisions?

Yes, we can help families navigate the downsizing process with compassion. We understand how difficult it can be to decide what to bring to a smaller space. We'll work with you to prioritize the items that matter most and ensure the new room is set up in a way that brings comfort.

Do you coordinate with assisted living facilities?

Yes! We work directly with facility admissions coordinators and care teams to ensure a smooth transition. We'll coordinate move-in times, follow facility guidelines, and communicate with staff so everyone is on the same page. This takes the burden off families and ensures nothing falls through the cracks.

Services & Specialties

Details about what we offer and how we help families

What types of moves do you handle?

We specialize in senior-focused moves including:

Assisted Living Transitions — Moving into senior care facilities

Memory Care Moves — Specialized moves for those with Alzheimer's or dementia

Senior Downsizing — Helping transition from a family home to a smaller space

Room Setup & Settling In — Arranging the new space to feel like home

Family-Coordinated Moves — Working with multiple family members and care teams

Do you help with packing and unpacking?

Absolutely! We offer full-service packing and unpacking. We carefully pack belongings with extra attention to fragile and sentimental items. At the new location, we unpack and set up the room so your loved one feels at home from day one — including arranging familiar photos and comfort items.

Can you help with downsizing decisions?

Yes, we can help families navigate the downsizing process with compassion. We understand how difficult it can be to decide what to bring to a smaller space. We'll work with you to prioritize the items that matter most and ensure the new room is set up in a way that brings comfort.

Do you coordinate with assisted living facilities?

Yes! We work directly with facility admissions coordinators and care teams to ensure a smooth transition. We'll coordinate move-in times, follow facility guidelines, and communicate with staff so everyone is on the same page. This takes the burden off families and ensures nothing falls through the cracks.

Safety & Training

Our certifications and specialized training for memory care

What is elopement safety training?

Elopement refers to when a person with dementia or cognitive impairment wanders away from a safe space, which can be extremely dangerous. Our team is certified in elopement-prevention protocols, meaning we:

Keep doors secure and maintain visual contact at all times

Use calm, reassuring communication to reduce anxiety

Never leave residents unattended during the move

Coordinate with facility staff for secure transitions

This training ensures your loved one stays safe throughout the entire moving process.

What does "memory care trained" mean?

Our team has received specialized training in dementia and Alzheimer's behavioral protocols. This means we understand how to:

Communicate calmly and clearly without causing confusion

Recognize and de-escalate signs of agitation or distress

Move at an appropriate pace that doesn't overwhelm

Create a sense of calm and safety during what can be a stressful transition

We treat every resident with dignity and patience, just as we would our own family members.

How do you keep my loved one calm during the move?

We use several techniques based on our memory care training:

Speak in calm, reassuring tones and avoid rushing

Include familiar objects and comfort items throughout the process

Allow for breaks and work at your loved one's pace

Coordinate timing around medication schedules and routines

Set up the new space quickly so it feels familiar right away

Safety & Training

Our certifications and specialized training for memory care

What is elopement safety training?

Elopement refers to when a person with dementia or cognitive impairment wanders away from a safe space, which can be extremely dangerous. Our team is certified in elopement-prevention protocols, meaning we:

Keep doors secure and maintain visual contact at all times

Use calm, reassuring communication to reduce anxiety

Never leave residents unattended during the move

Coordinate with facility staff for secure transitions

This training ensures your loved one stays safe throughout the entire moving process.

What does "memory care trained" mean?

Our team has received specialized training in dementia and Alzheimer's behavioral protocols. This means we understand how to:

Communicate calmly and clearly without causing confusion

Recognize and de-escalate signs of agitation or distress

Move at an appropriate pace that doesn't overwhelm

Create a sense of calm and safety during what can be a stressful transition

We treat every resident with dignity and patience, just as we would our own family members.

How do you keep my loved one calm during the move?

We use several techniques based on our memory care training:

Speak in calm, reassuring tones and avoid rushing

Include familiar objects and comfort items throughout the process

Allow for breaks and work at your loved one's pace

Coordinate timing around medication schedules and routines

Set up the new space quickly so it feels familiar right away

Our Process

How we work and what to expect

How does the moving process work?

Our process is simple and stress-free:

Step 1: Free Consultation — Call or message us. We learn about your loved one's needs and timeline at no cost.

Step 2: Custom Move Plan — We build a detailed plan around care routines, facility requirements, and your family's wishes.

Step 3: Move Day — Our certified team handles everything calmly, safely, and with total compassion.

Step 4: Settled In — We set up the new room and ensure your loved one feels at home from the very first night.

How far in advance should I book?

We recommend booking 1-2 weeks in advance whenever possible to ensure availability and give us time to coordinate with facility staff. However, we understand that some moves happen quickly — call us at 609-321-3127 and we'll do our best to accommodate urgent requests.

Can you work around medication schedules and care routines?

Absolutely! Every move plan is built around your loved one's care routines and medication schedules. We coordinate directly with family members and facility staff to make sure the timing works for everyone and minimizes disruption to daily care.

What happens on move day?

On move day, our team arrives at the scheduled time with all necessary equipment. We handle packing (if not already done), carefully load belongings, transport everything safely, and set up the new space. Throughout the entire process, we keep your loved one comfortable and maintain communication with family members and facility staff.

Our Process

How we work and what to expect

How does the moving process work?

Our process is simple and stress-free:

Step 1: Free Consultation — Call or message us. We learn about your loved one's needs and timeline at no cost.

Step 2: Custom Move Plan — We build a detailed plan around care routines, facility requirements, and your family's wishes.

Step 3: Move Day — Our certified team handles everything calmly, safely, and with total compassion.

Step 4: Settled In — We set up the new room and ensure your loved one feels at home from the very first night.

How far in advance should I book?

We recommend booking 1-2 weeks in advance whenever possible to ensure availability and give us time to coordinate with facility staff. However, we understand that some moves happen quickly — call us at 609-321-3127 and we'll do our best to accommodate urgent requests.

Can you work around medication schedules and care routines?

Absolutely! Every move plan is built around your loved one's care routines and medication schedules. We coordinate directly with family members and facility staff to make sure the timing works for everyone and minimizes disruption to daily care.

What happens on move day?

On move day, our team arrives at the scheduled time with all necessary equipment. We handle packing (if not already done), carefully load belongings, transport everything safely, and set up the new space. Throughout the entire process, we keep your loved one comfortable and maintain communication with family members and facility staff.

Pricing & Estimates

Understanding costs and getting a quote

Do you offer free estimates?

Yes! We offer completely free, no-obligation consultations. Call us at 609-321-3127 or fill out our contact form, and we'll respond within 24 hours. We'll discuss your needs, answer questions, and provide a transparent estimate.

How is pricing determined?

Pricing depends on several factors:

Size of the move (studio room vs. full home)

Distance between locations

Services needed (packing, unpacking, room setup)

Any special requirements or timing considerations

We provide clear, upfront pricing with no hidden fees. Every quote is customized to your specific situation.

Do you accept payment plans?

We understand that senior care transitions can be financially challenging. Please call us at 609-321-3127 to discuss your situation — we're happy to work with families to find solutions.

What payment methods do you accept?

We accept various payment methods for your convenience. Contact us for specific payment options available for your move.

Pricing & Estimates

Understanding costs and getting a quote

Do you offer free estimates?

Yes! We offer completely free, no-obligation consultations. Call us at 609-321-3127 or fill out our contact form, and we'll respond within 24 hours. We'll discuss your needs, answer questions, and provide a transparent estimate.

How is pricing determined?

Pricing depends on several factors:

Size of the move (studio room vs. full home)

Distance between locations

Services needed (packing, unpacking, room setup)

Any special requirements or timing considerations

We provide clear, upfront pricing with no hidden fees. Every quote is customized to your specific situation.

Do you accept payment plans?

We understand that senior care transitions can be financially challenging. Please call us at 609-321-3127 to discuss your situation — we're happy to work with families to find solutions.

What payment methods do you accept?

We accept various payment methods for your convenience. Contact us for specific payment options available for your move.

Still have questions?

We're here to help. Reach out anytime and we'll get back to you within 24 hours.

Helpful Resources

Learn more about our services.

Customer Reviews

See what families are saying about their experience with The Mooving Company.

Service Areas

Find out if we serve your area in Monmouth and Ocean County, New Jersey.

Helpful Resources

Learn more about our services.

Our Services

Explore our full range of senior moving services, from assisted living to memory care transitions.

Customer Reviews

See what families are saying about their experience with The Mooving Company.

Service Areas

Find out if we serve your area in Monmouth and Ocean County, New Jersey.

Ready to get started?
Get a
free quote today!

Let us help your family navigate this transition with care, compassion, and expertise.

Ready to get started?
Get a
free quote today!

Let us help your family navigate this transition with care, compassion, and expertise.