DYX Outreach (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit https://dyxoutreach.com or interact with our services.
Information We Collect
We may collect the following types of information:
Name, email address, and phone number
Business information provided through forms
Appointment details and scheduling information
Communication records (SMS, email, calls, voicemail)
Any information voluntarily submitted through our website or communication channels
How We Collect Information
We collect information through:
Website contact forms
Appointment booking forms
SMS, phone calls, and email communications
CRM systems and automation tools
Direct interactions with our services
How We Use Information
We use the information collected to:
Provide and manage our services
Build websites and implement AI automation systems
Schedule and manage appointments
Communicate with customers via SMS, email, or phone
Improve our services and customer experience
Respond to inquiries and provide support
SMS Communication & Consent
By providing your phone number and opting in through our website forms, you consent to receive SMS messages from DYX Outreach related to your inquiry, appointments, reminders, and customer support.
Message frequency may vary. Message and data rates may apply.
You can opt out at any time by replying STOP to any message. For assistance, reply HELP or contact us at [email protected].
We do not sell, rent, or share your personal information or SMS consent data with third parties for marketing purposes.
Data Sharing Policy
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. SMS opt-in data and consent will not be shared with any third parties.
We do not sell or rent customer data. Customer information is used strictly for business operations and service delivery.
Cookies & Tracking Technologies
We do not use cookies, tracking pixels, or similar tracking technologies on our website at this time.
Data Security Practices
We implement appropriate security measures to protect your information, including:
Secure data storage systems
Encrypted communication where applicable
Restricted access to sensitive information
While we take reasonable precautions, no system can guarantee absolute security.
Data Retention
We retain customer information only as long as necessary to:
Provide services
Comply with legal obligations
Resolve disputes
Enforce agreements
Third-Party Services
We use trusted platforms to operate our business, including:
GoHighLevel – CRM, automation, communication, and data management
Stripe – payment processing
Google Calendar / Calendly – appointment scheduling
These platforms act as service providers and process data on our behalf to deliver our services.