PRIVACY POLICY

FieldPilot CRM


Effective Date: 2/16/2026

1. Introduction

FieldPilot CRM is an operations and workflow management platform operated under Corevia Technologies LLC (“Company,” “we,” “our,” or “us”).

This Privacy Policy explains how information is collected, used, stored, and protected when you access or use FieldPilot CRM, including our website, software platform, integrations, and related services.

By using FieldPilot CRM, you agree to this policy.


2. Information We Collect

We collect information necessary to provide and maintain our services.

A. Account Information

Name

Email address

Phone number

Business details

Billing information

Login credentials

B. Customer & Operational Data

As a CRM platform, FieldPilot may process business-related data entered by account holders, including:

Client contact details

Lead records

Job information

Notes and documents

Communication logs

Workflow activity

This data is controlled by the account holder.

C. Technical & Usage Information

IP address

Device and browser type

System logs

Session activity

Cookie data


3. How Information Is Used

Information is used to:

Operate and maintain the CRM platform

Provide customer support

Process subscriptions and billing

Improve platform functionality

Maintain security and system integrity

Comply with legal obligations

FieldPilot CRM does not trade or monetize user data.


4. Data Processing & Platform Infrastructure

FieldPilot CRM uses secure infrastructure and payment processing systems to deliver services. These systems operate under contractual security obligations and are used strictly to support service functionality.


5. Data Security

We implement commercially reasonable administrative, technical, and physical safeguards designed to protect information from unauthorized access, alteration, or misuse.

While we prioritize data protection, no system can guarantee complete security.


6. Data Retention

Information is retained only as long as necessary to:

Maintain active accounts

Fulfill contractual obligations

Preserve operational records

Comply with legal requirements

Resolve disputes

Account holders may request data export or deletion subject to applicable obligations.


7. Customer Data Responsibility

Account holders are responsible for:

Ensuring lawful collection of client data

Complying with applicable privacy regulations

Maintaining proper consent where required

FieldPilot CRM provides tools to manage data but does not provide legal compliance advice.


8. Cookies

Our website may use cookies to enhance functionality and measure usage performance. You may disable cookies in your browser settings.


9. Updates to This Policy

We may revise this Privacy Policy periodically. Continued use of the platform after updates constitutes acceptance.


10. Contact Information

FieldPilot CRM
Operated by Corevia Technologies LLC
[Insert Address]
[Insert Email]
[Insert Phone]