PRIVACY POLICY
FieldPilot CRM
Effective Date: 2/16/2026
1. Introduction
FieldPilot CRM is an operations and workflow management platform operated under Corevia Technologies LLC (“Company,” “we,” “our,” or “us”).
This Privacy Policy explains how information is collected, used, stored, and protected when you access or use FieldPilot CRM, including our website, software platform, integrations, and related services.
By using FieldPilot CRM, you agree to this policy.
2. Information We Collect
We collect information necessary to provide and maintain our services.
A. Account Information
Name
Email address
Phone number
Business details
Billing information
Login credentials
B. Customer & Operational Data
As a CRM platform, FieldPilot may process business-related data entered by account holders, including:
Client contact details
Lead records
Job information
Notes and documents
Communication logs
Workflow activity
This data is controlled by the account holder.
C. Technical & Usage Information
IP address
Device and browser type
System logs
Session activity
Cookie data
3. How Information Is Used
Information is used to:
Operate and maintain the CRM platform
Provide customer support
Process subscriptions and billing
Improve platform functionality
Maintain security and system integrity
Comply with legal obligations
FieldPilot CRM does not trade or monetize user data.
4. Data Processing & Platform Infrastructure
FieldPilot CRM uses secure infrastructure and payment processing systems to deliver services. These systems operate under contractual security obligations and are used strictly to support service functionality.
5. Data Security
We implement commercially reasonable administrative, technical, and physical safeguards designed to protect information from unauthorized access, alteration, or misuse.
While we prioritize data protection, no system can guarantee complete security.
6. Data Retention
Information is retained only as long as necessary to:
Maintain active accounts
Fulfill contractual obligations
Preserve operational records
Comply with legal requirements
Resolve disputes
Account holders may request data export or deletion subject to applicable obligations.
7. Customer Data Responsibility
Account holders are responsible for:
Ensuring lawful collection of client data
Complying with applicable privacy regulations
Maintaining proper consent where required
FieldPilot CRM provides tools to manage data but does not provide legal compliance advice.
8. Cookies
Our website may use cookies to enhance functionality and measure usage performance. You may disable cookies in your browser settings.
9. Updates to This Policy
We may revise this Privacy Policy periodically. Continued use of the platform after updates constitutes acceptance.
10. Contact Information
FieldPilot CRM
Operated by Corevia Technologies LLC
[Insert Address]
[Insert Email]
[Insert Phone]