We collect several types of information in connection with the services we provide:

Personal identification

• Full name
• Email address
• Phone number
• Mailing address
• Business name and information

Communication information

• SMS/text message opt-in data and consent records
• Email communication preferences and consent
• Records of communications between you and our agency

Technical & usage information

• IP address and browser type
• Pages visited and time spent on our platforms
• Device information and identifiers
• Cookies and similar tracking technologies

We use the information we collect to:

• Provide, operate, and maintain our services
• Send you marketing and promotional communications (where consent has been provided)
• Send transactional and service-related SMS and email messages
• Respond to your inquiries and provide customer support
• Improve and personalize your experience with our services
• Analyze usage trends and measure the effectiveness of our campaigns
• Comply with applicable legal obligations

By providing your phone number and/or email address and opting in to our communications, you consent to receive automated SMS text messages and/or emails from us. Message and data rates may apply.

You may opt out of SMS communications at any time by replying STOP to any text message you receive from us. You may opt out of email communications by clicking the unsubscribe link included in our emails. After opting out, you will no longer receive marketing messages, though you may still receive transactional or service-related messages.

We maintain records of all opt-in consents, including the date, time, and method of consent, as required by applicable law.

We do not sell your personal information. We may share your information only in the following limited circumstances:

Service providers & subcontractors

We may share your information with third-party vendors and subcontractors who perform services on our behalf, such as:

• CRM and marketing automation platforms (e.g., GoHighLevel)
• Email delivery providers
• SMS/text message delivery providers and aggregators
• Customer service support tools
• Analytics and reporting platforms

These service providers are contractually obligated to use your information only to perform services for us and are prohibited from using it for their own marketing or commercial purposes.

Legal requirements

We may disclose your information if required to do so by law or in response to valid legal requests by public authorities (e.g., a court or government agency).

Business transfers

If our agency is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will provide notice before your information is transferred and becomes subject to a different privacy policy.

In accordance with carrier and CTIA guidelines, the following applies to all mobile messaging conducted through our services:

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When your information is no longer needed, we will securely delete or anonymize it.

Opt-in consent records for SMS and email communications are retained for a minimum of 4 years to maintain compliance with applicable telecommunications regulations.

We implement commercially reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. These measures include:

• Secure encrypted storage of contact and consent data
• Restricted access to personal information on a need-to-know basis
• Use of reputable, security-certified third-party platforms
• Regular review of our data collection, storage, and processing practices

While we take reasonable precautions, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

Depending on your location and applicable law, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information
• Opt out of marketing communications at any time
• Request restriction of processing of your information
• Lodge a complaint with a data protection authority

To exercise any of these rights, please contact us using the information provided in the Contact section below. We will respond to your request within a reasonable timeframe and in accordance with applicable law.

Our websites and funnels may use cookies, pixels, and similar tracking technologies to enhance your experience and collect usage data. You can control the use of cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of our services.

We may use third-party tracking tools such as Google Analytics or Meta Pixel to understand how users interact with our platforms. These tools collect information in accordance with their own privacy policies.

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete such information promptly.

We reserve the right to update or modify this Privacy Policy at any time. When we make changes, we will update the effective date at the top of this document. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

Your continued use of our services after any changes to this Privacy Policy constitutes your acceptance of those changes.

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please reach out: