Privacy Policy

Effective Date: April 28th, 2026

Heroes Dryer Vent Cleaning (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information.

1. Information We Collect

We may collect personal information that you voluntarily provide, including:

Name

Phone number

Email address

Service address

Details submitted through contact forms or service requests

We may also collect non-personal data such as browser type, IP address, and website usage data through cookies and analytics tools.

2. How We Use Information

We use collected information to:

Schedule and deliver services

Communicate with you regarding appointments or inquiries

Improve our website functionality and customer experience

Maintain internal business records

3. Information Sharing

We do not sell, rent, or trade your personal information.

We may share information with:

Trusted third-party service providers (e.g., scheduling, CRM, or payment processors)

Legal authorities when required to comply with applicable laws or regulations

4. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to enhance user experience and analyze site performance. You may adjust your browser settings to refuse cookies.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission over the internet is completely secure.

6. Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.

7. Your Rights

You may request to:

Access the personal information we hold about you

Correct inaccurate information

Request deletion of your data, subject to legal obligations

Requests may be submitted using the contact information below.

8. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of those sites.

9. Updates to This Policy

We reserve the right to update this Privacy Policy at any time. Updates will be posted with a revised effective date.

10. Contact Information

Heroes Dryer Vent Cleaning
Jacksonville, NC
(910)708-4427
[email protected]