Terms of Service

Last updated: July 18, 2025

Welcome! Before using our website or services, please read these terms. By using the website, you agree to these rules. If you don’t agree, please don’t use the site.


1. Following the Rules

When you use our website, you agree to follow the laws of Ontario and Canada. That includes any local, provincial, or federal rules that apply. All content on this website—like images, text, logos, and software—is protected by copyright and trademark laws. Please don’t copy or reuse it without our permission.


2. Using Our Content

You're allowed to download one copy of information or software from the website to view privately for personal, non-commercial use. But here's what you can’t do:

❌ Don’t change or copy the materials

❌ Don’t use them to make money

❌ Don’t try to break into or take apart the software

❌ Don’t remove our name, logo, or copyright notices

❌ Don’t share our content on another website

If you break any of these rules, this permission ends right away. If that happens, you must delete anything you downloaded.


3. No Guarantees

We do our best to make sure the information on this website is helpful and correct. But we can’t guarantee everything is perfect, up to date, or works for your specific needs. We provide everything “as is.”


4. We're Not Responsible for Damages

If something goes wrong while using our website—like losing information, time, or money—we're not responsible. Even if we were warned ahead of time that something might happen, we’re still not liable.
(Some consumer rights under Ontario law may still apply.)


5. Information Might Change

Sometimes we make updates or fix mistakes. The information on the site may be out of date or not 100% accurate. We can change content at any time, without notice.


6. Links to Other Websites

Our site may link to other websites, but we don’t control those sites. If you visit them, it’s your choice and your responsibility. We don’t endorse them just because we link to them.


7. Changes to These Rules

We may update these Terms of Service from time to time. If we do, the updated version will be posted on this page. By continuing to use the website, you agree to the new terms.


8. Refund Policy

If you paid for a service or product and it hasn’t been started or activated (“unblocked”), you can ask for a full refund. But once your order is unblocked—by us or another provider—it is considered complete, and we no longer offer refunds for it.


9. Which Laws Apply

These rules follow the laws of Ontario and Canada. If there is a legal issue, it will be handled in an Ontario court.


10. Consent to Be Contacted (CASL Compliant)

By giving us your email address or phone number, you are giving us permission to contact you with:

✅ Appointment reminders

✅ Service updates

✅ Special offers (with your permission)

We’ll follow CASL (Canada’s Anti-Spam Law) and you can unsubscribe anytime by clicking a link or replying STOP. We won’t sell or share your contact info.

We may also send texts, emails, or phone calls (including recorded messages), but only if you’ve agreed and only for clinic-related purposes. Your carrier may charge you, depending on your plan.

Want to know how we protect your personal information? Check out our Privacy Policy.


Cookie Policy (The Cookie Stuff)

What Are Cookies?

Cookies are tiny files that websites save on your phone or computer to help remember things—like if you’ve logged in before or your language preferences.

Session cookies disappear when you close your browser

Persistent cookies stay even after you leave, so we remember your settings

Cookies can come from our site (first-party cookies) or from companies we work with, like Google or Facebook (third-party cookies).


What Kinds of Cookies Do We Use?

Essential cookies – Help the website work properly

Functional cookies – Remember your choices and preferences

Analytics cookies – Help us see how people use the site

Social media cookies – Work with platforms like Facebook to help share content or show you related info

These cookies don’t collect personal info like your name or address unless you’ve given us permission.


Want to Disable Cookies?

You can block or delete cookies in your browser settings if you prefer. Visit www.internetcookies.org for help on how to do that.


Changes to This Policy

We may update this cookie or privacy policy from time to time. If we do, we’ll change the date at the top. If you keep using the site after that, it means you accept the changes.


Got Questions?

If you have any questions about these rules, your privacy, or anything else on this page, please get in touch. We're happy to help.

© Copyright 2025. McKenzie Audiology Professional Corporation. All rights reserved.