PRIVACY POLICY

Profer Roofing Effective Date: April 20, 2026

1. Introduction

Profer Roofing ("we," "us," or "our") is committed to protecting the privacy of our customers and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website at https://proferroofing.com/ or engage with our services.

Please read this policy carefully. By using our website or services, you agree to the practices described here.

2. Information We Collect

We may collect the following types of personal information:

Contact Information: Name, email address, phone number, and physical address

Payment Information: Credit card numbers, billing address, and other payment details necessary to process transactions

Service Information: Details about your roofing project, property, or service requests

Communications: Records of correspondence, support requests, or inquiries you submit through our contact form or otherwise

3. How We Collect Information

We collect information in the following ways:

Directly from you when you fill out our contact form at https://proferroofing.com/

When you request a quote, schedule a service, or communicate with our team

When you make a payment for services rendered

Automatically through standard website technology such as cookies and server logs

4. How We Use Your Information

We use your personal information to:

Respond to your inquiries and service requests

Schedule and coordinate roofing services

Process payments and send invoices or receipts

Send transactional communications such as appointment confirmations and follow-up messages

Send promotional messages, special offers, discounts, and service announcements, only if you have explicitly opted in to receive marketing communications

Comply with applicable legal obligations

5. SMS Messaging

By providing your phone number and checking the appropriate consent box on our contact form, you may opt in to receive SMS messages from Profer Roofing. We offer two separate types of SMS communication, each requiring its own explicit opt-in:

Customer Care Messages: Responses to support requests, ticket updates, appointment coordination, and follow-up communications related to an existing inquiry

Promotional Messages: Special offers, discounts, event promotions, and service announcements

Consent to receive marketing SMS messages is never combined with consent to receive transactional messages. Your phone number and SMS consent are not shared with or sold to third parties.

To opt out of SMS messages at any time, reply STOP to any message you receive from us. Message and data rates may apply.

6. Payment Information

Payment information is collected solely for the purpose of processing transactions for services rendered. We use industry-standard security measures to protect your payment data. We do not store full payment card numbers on our servers beyond what is required to complete your transaction.

7. How We Share Your Information

We do not sell, rent, or trade your personal information. We may share your information only in the following limited circumstances:

Service Providers: Third-party vendors who assist us in operating our website, processing payments, or delivering communications — bound by confidentiality obligations

Legal Requirements: When required by law, court order, or government authority

Business Transfers: In the event of a merger, acquisition, or sale of business assets, your information may be transferred as part of that transaction

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, maintain our business records, and comply with legal obligations. When your information is no longer needed, we will securely delete or anonymize it.

9. Your Rights

As a United States resident, you have the right to:

Request access to the personal information we hold about you

Request correction of inaccurate information

Request deletion of your personal information, subject to applicable legal requirements

Opt out of marketing communications at any time

To exercise any of these rights, please contact us using the information in Section 12 below.

10. Cookies and Tracking

Our website may use cookies and similar tracking technologies to improve your browsing experience and analyze site traffic. You can adjust your browser settings to decline cookies, though some features of the website may not function properly as a result.

11. Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

12. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

Profer Roofing 307 N Seneca St Suite 106, Wichita, KS 67203 USA Email: [email protected] Phone: 316-512-8848 Website: https://proferroofing.com/

13. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the effective date at the top of this page. We encourage you to review this policy periodically to stay informed about how we protect your information.