Privacy Policy

This Privacy Policy sets out how The Sourcing Vault Limited ("we", "us", or "our"), a company registered in England and Wales under company number 16443781 with its registered office at 167–169 Great Portland Street, 5th Floor, London, England, W1W 5PF, collects, uses, and protects personal data obtained via our software platform and public website. We are committed to protecting your privacy and complying with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Personal Data We Collect


We may collect and process the following categories of personal data:

Identity data

name, date of birth, photo identification;

Contact data

email address, telephone number, postal address;

Financial data

proof of funds, payment and transaction information;

Compliance data

AML, KYC, ICO, or redress scheme identifiers;

Technical data

IP address, browser type, device information, cookies;

User-submitted content

uploaded documents, messages, property data.


2. Legal Basis for Processing


We process personal data under the following lawful bases:


Contractual necessity

to deliver services to Vault Members and investors

Legal obligation

to satisfy AML, fraud prevention, and regulatory duties

Legitimate interests

to operate, secure, and improve our software and platform

Consent

where explicitly required for marketing or other optional features.


3. Purpose of Data Use


We use personal data for the following purposes:

User account creation and verification;

Provision and administration of our subscription-based software services;

Conducting ID and AML checks using approved third-party providers;

Processing payments, subscriptions, and refunds;

Responding to enquiries and providing user support;

Platform security, fraud detection, and service optimisation.


4. Data Sharing and Disclosure


We use personal data for the following purposes:

Software service providers and data processors supporting our platform;

Provision and administration of our subscription-based software services;

AML/KYC verification platforms for compliance checks;

Payment processors for fee and subscription handling;

Responding to enquiries and providing user support;


We may also share contact information with third parties where necessary to deliver a service requested by you (e.g. arranging a viewing, referring to an adviser). All third-party recipients are contractually bound to handle your data in accordance with applicable data protection law.We do not sell your personal data to third parties. In certain cases, where we facilitate a referral or introduction to a third party at your request or as part of a service you have engaged with, we may receive a referral fee or commission. Any such arrangement does not alter the nature of our data handling practices or your rights under this Privacy Policy and UK data protection law.


5. Data Retention and Security


We retain personal data for as long as necessary to fulfil our contractual or legal obligations or where we have a legitimate business interest. Data is stored securely using encryption and access control protocols


6. Your Rights


Under the UK GDPR, you have the following rights:

To access your personal data

To rectify incorrect or incomplete data

To request deletion of your data where legally permitted

To restrict or object to specific processing activities

To withdraw consent (where applicable)

To lodge a complaint with the Information Commissioner's Office (ICO).

To exercise any of these rights, contact us at

[email protected]


7. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance user experience, monitor performance, and support analytics. You can manage your cookie preferences through your browser settings.


8. Cookies and Tracking Technologies


We reserve the right to modify this Privacy Policy at any time. Updates will be posted on our website, and material changes will be communicated via email or platform notification.

9. Contact

For all data protection matters, contact: Data Protection Officer

The Sourcing Vault Limited

Email:

[email protected]

CUSTOMER CARE

FOLLOW US

The Sourcing Vault Limited is a UK-registered company (Company No. 16443781). We provide software services only and do not act as a financial adviser, agent, or introducer. All property listings are uploaded by independent Vault Members (licensees) who are responsible for the accuracy and legality of their content. Investors must carry out their own due diligence before proceeding with any transaction. Use of this site constitutes acceptance of our Privacy Policy, Terms and Conditions, and Complaints Policy.