Privacy Policy

Last Updated: April 30, 2025

Magnolia Comfort Heating & Cooling Services (“Company”, “we”, “us”, or “our”) values your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or use our services.

1. Information We Collect

We may collect the following types of information:

Personal Information: Name, email address, phone number, service address, and any other information you voluntarily provide when booking an appointment or contacting us.Service Details: Information related to the services you request or receive.Technical Data: IP address, browser type, operating system, referring URLs, and browsing behavior on our website (collected through cookies or analytics tools).

2. How We Use Your Information

We use your information to:

Schedule and confirm appointments.Provide HVAC services and customer support.Communicate with you regarding updates, promotions, or service reminders (only with consent).Improve our website, services, and user experience.Comply with legal obligations or enforce our Terms of Service.

3. Sharing of Information

We do not sell your personal information. We may share it with trusted third parties only when necessary to:

Provide services (e.g., scheduling platforms, payment processors).Comply with legal or regulatory requirements.Protect the safety and rights of our customers, staff, or business.

All third parties are required to protect your data in accordance with applicable laws.

4. Cookies and Analytics

Our website may use cookies or similar technologies to:

Remember your preferences.Analyze website traffic through tools like Google Analytics.

You can modify your browser settings to disable cookies, but some website features may not function properly.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the internet is 100% secure.

6. Your Rights

Depending on your location, you may have the right to:

Access or request a copy of your personal data.Correct or delete your personal information.Withdraw consent for certain uses.

To exercise your rights, please contact us directly (see contact info below).

7. Children’s Privacy

Our website and services are not directed to children under 13. We do not knowingly collect personal data from children.

8. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with a revised date. Continued use of the site implies your acceptance of the updated policy.