Privacy Policy for RENOFLOW AGENCY

Effective Date:

October 6, 2025

At RENOFLOW AGENECY, we are committed to safeguarding your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy outlines how we collect, use and protect the personal information that you provide to us, particularly in relation to our SMS services. Please take a moment to read this Privacy Policy to understand our practices.

1. Information We collect

we collect personal information that you voluntarily provide to us when you interact with our website, subscribe to our SMS services, or engage with our customer support. This may include, but is not limited to:

2. How We Use Your Information

The information we collect is used solely for the following purposes:

To communicate with you through SMS or other communication methods, including sending updates, promotions, and other relevant information. To improve our services and tailor our communications to meet your preferences. To respond to customer service and support requests.

3. Opted-IN SMS information

RENOFLOW AGENCY

values your privacy and is committed to not sharing, selling, or otherwise disclosing your opted-in SMS information to third parties. Your phone number and any information related to your SMS subscription will not be shared to any external entities unless required by law or in connection with a legal obligation.

4. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. While we take steps to protect your data, please note that no method of electronic transmission or storage is 100% secure and we cannot guarantee absolute security.

5. Cookies and Tracking Technologies

We may use cookies and other tracking technologies to improve the functionality and performance of our website. These technologies help us personalize your experience and track your preferences. You can manage your cookie settings through your browser preferences.

6. Your Rights

You have the right to access, correct, and delete any personal information we have about you. If you wish to unsubscribe from our SMS services or change your communication preferences, please follow the opt-out instructions included in all our SMS messages, or contact us directly at [email protected].

7. Third-Party Links

Our website and communications may contain links to third-party websites. These websites have their own privacy policies, which are not covered by this Privacy Policy. We are not responsible for the content, practices, or policies of these third-party sites, and we encourage you to review their privacy policies before providing any personal information or engaging with their services.