Information We Gather to Deliver Exceptional Service

To deliver practical and affordable home services with clear communication, we collect essential details necessary to understand your specific needs, efficiently schedule visits, and provide accurate, free estimates.

Contact: Name, phone number, email address, and service address for scheduling.

Service Needs: Details on the repairs or HVAC issues needed for evaluations.

How Your Data Enhances Our Support for You

The information we collect is used solely for providing the high-quality, personalized service BOC Home Service is known for. We use your details to streamline our entire process, from initial contact to follow-up support, ensuring a smooth and stress-free experience. We aim to serve you better, not to profit from your data.

Efficiently schedule services and complete appointments.

Communicate service updates, estimates, and warranty details.

Administer your one-year parts and labor warranty.

Improve our offerings and community support based on feedback.

Protecting Your Information and Limited Sharing

Your trust is invaluable. We are committed to protecting your personal data from unauthorized access or disclosure. BOC Home Service employs reasonable security measures to safeguard your information. We never sell, rent, or trade your personal data to third parties for marketing purposes. Any sharing is strictly limited to essential service delivery, such as processing secure payments through trusted partners.

Data Security Measures: We implement industry-standard practices, including secure data storage and access controls, to ensure your details remain confidential.

Trusted Partners: We share necessary data with trusted payment processors (Venmo, PayPal) solely to complete your requested transactions and services.

Your Choices and How to Reach Us

You have the right to understand and control your personal information. If you have any questions about our privacy practices, want to access or correct your data, or have any concerns, please reach out to us.