TERMS OF USE

Last updated: January 2nd, 2026

These Terms of Use (the “Terms”) are a legal agreement between you and Dial Medical Supply, Inc. (“Dial Medical Supply,” “Company,” “we,” “us,” or “our”) governing your access to and use of this website and any related online services made available by the Company (collectively, the “Site”).

By accessing, browsing, or using any part of the Site located at www.DialMedSupply.com

, you agree to be bound by these Terms. If you do not agree to these Terms, you may not access or use the Site.

Important Notice: These Terms include provisions that govern dispute resolution, including arbitration and a class action waiver, which affect your legal rights.

1. Use of the Site

The Site is intended for use by dialysis clinics, hospitals, healthcare providers, government facilities, and other medical professionals or organizations. The information provided on this Site is for general informational and business purposes only.

You agree to use the Site only for lawful purposes and in accordance with these Terms. You may not use the Site in any manner that could damage, disable, overburden, or impair the Site or interfere with any other party’s use of the Site.

2. No Medical Advice

The Site does not provide medical advice. All content, including product descriptions, specifications, and informational materials, is provided for general informational purposes only and is not intended as a substitute for professional medical judgment, diagnosis, or treatment.

Always consult qualified healthcare professionals regarding clinical decisions and patient care.

3. Product Information and Availability

Product descriptions, specifications, pricing, and availability are subject to change without notice. While we strive for accuracy, Dial Medical Supply does not warrant that product information on the Site is complete, current, or error-free.

Submission of a purchase request or inquiry through the Site does not constitute acceptance of an order. All orders are subject to review, confirmation, and acceptance by Dial Medical Supply.

4. Intellectual Property

All content on the Site, including but not limited to text, graphics, logos, images, documents, and layout, is the property of Dial Medical Supply or its licensors and is protected by applicable intellectual property laws.

You may not copy, reproduce, modify, distribute, or display any content from the Site without prior written permission from Dial Medical Supply.

5. Third-Party Links

The Site may contain links to third-party websites for convenience or informational purposes. Dial Medical Supply does not control and is not responsible for the content, policies, or practices of any third-party websites. Accessing third-party sites is at your own risk.

6. Disclaimer of Warranties

The Site and all content are provided on an “as is” and “as available” basis. Dial Medical Supply makes no warranties, express or implied, regarding the operation of the Site or the accuracy, reliability, or completeness of its content.

To the fullest extent permitted by law, we disclaim all warranties, including implied warranties of merchantability and fitness for a particular purpose.

7. Limitation of Liability

To the maximum extent permitted by law, Dial Medical Supply shall not be liable for any direct, indirect, incidental, consequential, or special damages arising out of or related to your use of, or inability to use, the Site.

8. Indemnification

You agree to indemnify and hold harmless Dial Medical Supply and its officers, employees, and affiliates from any claims, liabilities, damages, losses, or expenses arising out of your violation of these Terms or misuse of the Site.

9. Dispute Resolution and Arbitration

Any dispute arising out of or relating to these Terms or the use of the Site shall be resolved through binding arbitration in accordance with applicable laws. You agree that any dispute resolution will be conducted on an individual basis and not as a class, collective, or representative action.


10. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Commonwealth of Pennsylvania, without regard to its conflict of law principles.


11. Changes to These Terms

Dial Medical Supply reserves the right to update or modify these Terms at any time without prior notice. Changes will be effective immediately upon posting on the Site. Your continued use of the Site constitutes acceptance of the revised Terms.


12. Contact Information

If you have any questions about these Terms, please contact:

Dial Medical Supply
Email: [email protected]
Phone: 1-800-346-2080

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Dial Medical Supply provides high-quality hemodialysis supplies with fast shipping, flexible ordering, and real human support—serving clinics, hospitals, and VA facilities nationwide.

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