At Dr. Shelley Speaks, your trust is our highest priority. We believe leadership starts with integrity, and that includes how we protect and respect your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website, book our services, or engage.
1. Information We Collect
We may collect:
Personal Details– such as your name, email, phone number, and billing information when you fill out forms, schedule a session, or make a purchase.
Service-Related Details – notes and preferences from our coaching or consulting sessions to better support your growth.
Technical Data – such as your browser type, IP address, and site activity for analytics and performance improvements.
2. How We Use Your Information
Your information allows us to:
Provide the services you request.
Communicate updates, resources, and opportunities to you.
Process payments and manage bookings.
Improve our website and client experience.
3. Sharing Your Information
We never sell your personal information. We only share it:
With trusted partners who help us operate our business (e.g., payment processors, email providers).
When required by law.
To protect our rights, safety, or property.
4. Data Security
We use reasonable technical and administrative measures to protect your data, but no method of transmission over the internet is 100% secure.
5. Cookies & Tracking
Our website may use cookies to improve performance and personalize your experience. You can adjust cookie preferences in your browser settings.
6. Your Rights
Depending on your location, you may request:
Access to your personal information.
Corrections or deletions.
Removal from our mailing list at any time.
7. Third-Party Links
Any external websites linked on our site are not under our control, and we are not responsible for their practices.
8. Changes
We may update this Privacy Policy periodically. We will post any changes here with the updated date.