NewView Washing is not responsible or liable for any of the following conditions or situations :

Window Cleaning : 

1 - This estimate does not include hard water removal, window repair, screen repair, or any restoration treatment of your windows by standard.  If these services are required they must be discussed in advance with your sales representative and it will be quoted separately.

2 - We no longer clean storm windows, they are extremely time consuming and exposed too much liability.

3 - We are not responsible for broken window seals, leaky windows and doors, or worn, torn or damaged screens.  Your outside water source must be turned on in advance of your service appointment.

Soft Wash: 

1 - All windows must be closed and locked prior to your exterior house cleaning appointment.  Your water source must be turned on prior to your service appointment.

2 - If you’ve purchased the deluxe or premium package, please ensure that your trash bin and mailbox are empty. We will not sanitize your trash bin if it is full and your package fee will not be refunded.

3 - Please note that this service does not include rust/iron removal.  If you’d like rust/iron removal please speak to your sales representative so we may price accordingly. We are not responsible for worn and sun damaged surfaces.

Roof Cleaning:

1 - At your service appointment we will be removing all black streaks from your roof and we will kill all moss and lichens at the root. This process uses our Soft Wash System.  Although we pre-treat the roof surface with a deep cleaning agent to remove the moss, algae, dirt and aging ugly black streaks.  Please note that no power rinsing is necessary after to ensure that the roof composites will not be damaged.  This is the cleaning method recommended by all roofing manufacturers.  Keep in mind that upon the completion of your service appointment, the black streaks will be gone, however it will take typically 4 to 6 weeks for the dry and dead moss to flake off naturally, providing you with a clean roof.

2 - Please note that for your service, outside water source must be turned on in advance of your service appointment.

3 - The Asphalt Roofing Manufacturers Association recommends low-pressure soft washing as the preferred method for cleaning asphalt roofs in order to prevent damage to the shingles.

Gutter Cleaning:

1 - We will not clean your gutters if you have gutter guards installed. Please let your sales representative know during your estimate appointment.

2 - The Gutter Cleaning Maintenance Plans provide you with 2,4 or 6 cleanings per year.

3 - By selecting a Gutter Cleaning Maintenance Plan and signing this estimate, you agree for us to automatically charge your card on file on the 1st of each month for one year.  If you decide to cancel your Gutter Cleaning Maintenance Plan at any time, you will automatically be charged a $250 cancellation fee. Our office will contact you to schedule your first gutter cleaning and to collect your credit card information.

Chandelier Cleaning: 

1 - We are not responsible for worn or damaged chandeliers, crystals and embellishments.

Flat Surface Cleaning:

1 - This quote does not include rust/iron removal.  If you would like rust/iron removal please speak to your sales representative for pricing.

2 - Please ensure that your exterior water source is turned on in advance of your service appointment.

3 - With the use of surface cleaner attachment, we limit the amount of sand lost during cleaning of pavers, regardless some sand will be lost in the process. It is recommended to have paver joints re-sanded with polymetric sand every 3-5 years.

4 - Please let us know in advance of your service appointment whether you’ve had any surface sealing or updates completed as we may need to wait a set amount of time before completing a cleaning in order to avoid damage to your new or updated surface.  We are not responsible for damage to your new or updated surface if we are not made aware of the update in advance.