Privacy Policy
1. Introduction
Welcome to growthpilotllc (“Company,” “we,” “our,” or “us”).
Your privacy is important to us, and this Privacy Policy explains how we collect, use, protect, and share your personal information when you interact with our website, services, and messaging communications, including SMS, MMS, and email communications.
By using our website, submitting a form, booking an appointment, or opting in to receive messages from us, you consent to the practices described in this Privacy Policy.
2. Information We Collect
We may collect the following types of information:
a. Personal Information
1. Full name
2. Email address
3. Phone number
4. Business name (if applicable)
5. Address or location details
6. Appointment and scheduling information
b. Messaging & Communication Data
1. SMS and MMS message content
2. Call records and voicemail (if applicable)
3. Message timestamps and delivery status
4. Opt-in and opt-out records
c. Technical & Usage Data
1. IP address
2. Browser type and device information
3. Pages visited and interaction data
4. Cookies and tracking technologies
3. How We Use Your Information
We use your information to:
1. Provide and manage our services
2. Schedule and confirm appointments
3. Send service-related SMS, email, or phone communications
4. Send transactional messages (confirmations, reminders, updates)
5. Send marketing or promotional messages only if you have explicitly opted in
6. Improve our website, services, and communication workflows
7. Comply with legal and regulatory obligations
4. SMS & A2P Messaging Compliance
a. Consent to Receive Messages
I consent to receive non-marketing text messages from [Business Friendly Name] about order updates, appointment reminders, and other service-related notifications. Frequency may vary. Message & data rates may apply. Text HELP for assistance, reply STOP to opt out.
Message types may include:
Appointment confirmations and reminders
Service updates and notifications
Customer support messages
Promotional or marketing messages (where consent is given)
Message frequency may vary.
b. Opt-Out Instructions
You may opt out of receiving SMS messages at any time by replying:
STOP
You may also request help by replying:
HELP
Once opted out, you will no longer receive SMS messages unless you re-opt in.
c. Message & Data Rates
Message and data rates may apply depending on your mobile carrier.
Carriers are not responsible for delayed or undelivered messages.
5. Data Sharing & Third-Party Services
“No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.”
6. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorized access, misuse, or disclosure.
While we strive to protect your data, no method of transmission over the internet or electronic storage is 100% secure.
7. Cookies & Tracking Technologies
We may use cookies, pixels, and similar technologies to:
Improve website functionality
Analyze traffic and usage patterns
Enhance user experience
You can disable cookies through your browser settings, though this may affect certain features of our website.
8. Data Retention
We retain personal and communication data only for as long as necessary to:
Fulfill service obligations
Maintain compliance with legal requirements
Resolve disputes and enforce agreements
Opt-in and opt-out records are retained to ensure A2P and carrier compliance.
9. Your Privacy Rights
Depending on your jurisdiction, you may have the right to:
Access your personal data
Request corrections or updates
Request deletion of your data
Withdraw consent for communications
To exercise these rights, contact us using the information below.
10. Children’s Privacy
Our services are not intended for individuals under the age of 13.
We do not knowingly collect personal information from children.
11. Updates to This Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated effective date.
12. Contact Information
If you have any questions about this Privacy Policy or our messaging practices, you may contact us at:
Company Name: Growth Pilot LLC
Website: growthpilot.cc
Email: [email protected]
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties