Advanced Wash Tech (“Company,” “we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, submit a contact form, request a quote, communicate with us, schedule service, make a payment, or opt in to receive SMS/text messages from us.
This Privacy Policy is written to comply with applicable federal and state privacy laws, including the Telephone Consumer Protection Act (TCPA), CAN-SPAM Act, applicable Nebraska privacy obligations, CTIA messaging standards, and A2P 10DLC compliance requirements for GoHighLevel (GHL) registration.
By using our website or submitting your information, you agree to the practices described in this Privacy Policy.
1. Company Information
Advanced Wash Tech is a professional exterior cleaning company serving Omaha and surrounding areas. We provide residential window cleaning, commercial window cleaning, pressure washing, and gutter cleaning services.
Contact Information
Business Name: Advanced Wash Tech
Website: https://advancedwashtech.com/
Phone: (402) 860-3434
Email: [email protected]
Primary Service Area: Omaha and surrounding areas
Business Address: Public business address not currently listed
2. Information We Collect
We may collect the following personal information:
Full name
Email address
Phone number
Property address or service location
Service request details
Quote request details
Appointment request details
Window cleaning, pressure washing, gutter cleaning, or project-related notes
Billing, deposit, invoice, or payment-related information when applicable
Communication preferences
IP address
Browser type and device information
Website usage data through cookies and analytics tools
We collect information that you voluntarily provide through our website contact form, direct communication, service requests, quote requests, payment activity, or other interactions with our business. Some information may also be collected automatically through standard website usage.
3. How We Use Your Information
We use your information to:
Respond to inquiries and contact form submissions
Provide quotes and service estimates
Schedule appointments and service visits
Send appointment confirmations and reminders
Provide service updates and arrival notifications
Follow up on quote requests
Send billing reminders, invoices, deposit requests, and payment-related communications
Deliver customer support
Improve our website, services, and customer experience
Maintain internal business records
Send promotional or marketing communications only when proper consent has been provided
Comply with legal, regulatory, tax, and business obligations
We do not sell your personal information.
4. SMS/Text Messaging Privacy Policy
If you opt in to receive SMS communications from Advanced Wash Tech, you may receive text messages related to:
Appointment confirmations
Appointment reminders
Quote follow-ups
Service scheduling updates
Arrival notifications
Billing reminders
Customer service communications
Promotional offers, only when consent has been provided
SMS Consent
SMS consent is collected through website forms, contact forms, quote requests, scheduling requests, service requests, or other written customer opt-in methods where the customer actively agrees to receive text communications from Advanced Wash Tech.
Consent is not a condition of purchase.
Message Frequency
Message frequency may vary depending on your service requests, appointment activity, billing activity, and interactions with Advanced Wash Tech.
Message and Data Rates
Message and data rates may apply depending on your mobile carrier plan.
Opt-Out Instructions
You may opt out of SMS communications at any time by replying:
STOP
For assistance, reply:
HELP
or contact us directly using the information listed in this Privacy Policy.
No Third-Party Sharing for Marketing
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
Information sharing to subcontractors, service providers, or support vendors in support services, such as customer service, scheduling, CRM management, dispatching, payment processing, and technical support, is permitted only as necessary to operate our business and provide requested services.
Text messaging originator opt-in data and consent will not be shared with any third parties for marketing purposes.
5. Cookies and Tracking Technologies
Our website may use cookies, analytics tools, and similar tracking technologies to improve website performance, measure website activity, and enhance the customer experience.
These tools may collect:
Device information
Browser activity
IP address
Pages visited
Time spent on pages
Referral sources
Website interaction data
You may disable cookies in your browser settings, though some website functions may not operate properly.
6. Sharing of Information
We may share your information only when necessary with:
Internal owners, employees, and authorized staff
CRM and scheduling platforms, including GoHighLevel when applicable
Email and SMS communication providers
Payment processors
Website hosting and analytics providers
Subcontractors or service providers when necessary to complete requested work
Legal authorities when required by law
We do not sell, rent, or trade personal information to third parties.
7. Payment Information
Advanced Wash Tech may collect payments, deposits, invoices, or card payments through a secure third-party payment processor.
We do not intentionally store full payment card numbers on our own website systems. Payment information is handled by the applicable payment processor according to its own security and privacy practices.
Payment-related information may be used to:
Process deposits
Send invoices
Collect payments
Confirm transactions
Maintain billing records
Resolve payment disputes or service-related billing questions
8. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, misuse, disclosure, alteration, or destruction.
While no system is completely secure, we take commercially reasonable steps to protect your data and limit access to authorized parties who need the information to operate our business and provide services.
9. Your Rights
You may request to:
Access your personal information
Correct inaccurate information
Delete your personal information where legally permitted
Withdraw marketing communication consent
Opt out of promotional messages
Opt out of SMS communications
To make a request, contact us using the information listed in this Privacy Policy.
10. Third-Party Links
Our website may contain links to third-party websites, platforms, payment processors, or service providers. We are not responsible for the privacy practices, security practices, or content of external websites.
Users should review the privacy policies of those third-party websites separately.
11. Children’s Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors.
12. Terms of Service
Please review our Terms of Service for additional information regarding the use of our website and services.
Terms of Service:
https://app.gohighlevel.com/v2/preview/QphiEG3B4GbVAIx10vDV
13. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect legal, operational, technology, or service changes.
Updates will be posted on this page with a revised effective date.
14. Contact Information
If you have questions regarding this Privacy Policy, your data, or your communication preferences, please contact:
Advanced Wash Tech
Website: https://advancedwashtech.com/
Phone: (402) 860-3434
Email: [email protected]
Primary Service Area: Omaha and surrounding areas
Business Address: Public business address not currently listed
By using our website and services, you acknowledge that you have read and understood this Privacy Policy.