These Terms of Service (“Terms”) govern your use of the Advanced Wash Tech website, services, communications, estimates, appointments, payments, and SMS/text messaging programs. By accessing our website, submitting a contact form, requesting an estimate, scheduling service, making a payment, or communicating with us, you agree to be bound by these Terms.
If you do not agree to these Terms, please do not use our website or services.
These Terms are modeled after the approved structure you provided and include language for website use, service requests, SMS compliance, payments, liability, third-party services, and customer responsibilities.
These Terms are written to comply with applicable federal and state laws, including the Telephone Consumer Protection Act (TCPA), CAN-SPAM Act, CTIA messaging guidelines, and A2P 10DLC compliance requirements for GoHighLevel (GHL) registration.
1. Company Information
Advanced Wash Tech (“Company,” “we,” “our,” or “us”) provides professional exterior cleaning services throughout Omaha and surrounding areas, including but not limited to:
Residential window cleaning
Commercial window cleaning
Pressure washing
Gutter cleaning
Recurring cleaning services
One-time cleaning services
Website: https://advancedwashtech.com/
Phone: (402) 860-3434
Email: [email protected]
Business Address: Public business address not currently listed
Primary Service Area: Omaha and surrounding areas
2. Use of Website
You agree to use this website only for lawful purposes and in a manner that does not violate applicable laws or interfere with the operation, functionality, or security of the website.
You may not:
Submit false or misleading information
Attempt unauthorized access to website systems
Use the website for fraudulent purposes
Interfere with website functionality or security
Copy, reproduce, or misuse website content without written permission
Submit spam, abusive content, or malicious information through website forms
We reserve the right to restrict access, refuse service, or terminate communication for misuse of our website or services.
3. Service Requests, Free Estimates, and Appointments
Submitting a website contact form, requesting an estimate, requesting service, or scheduling an appointment does not create a binding service contract.
Advanced Wash Tech may provide free estimates for requested services. Final pricing, scheduling, and scope of work are subject to review, property conditions, service needs, and separate approval between Advanced Wash Tech and the customer.
Quotes and estimates may be adjusted based on:
Property size
Window quantity, height, condition, and accessibility
Level of dirt, buildup, debris, staining, or residue
Gutter condition and debris level
Pressure washing surface type and condition
Water access and property access
Weather conditions
Safety concerns
Scope of work changes
Additional labor or equipment needed
Customer-requested add-ons
Final service agreements, pricing, deposits, and appointment times will be confirmed separately.
4. Deposits, Payments, and Invoices
Advanced Wash Tech may require a deposit of up to 50% before work begins, depending on the size, scope, timing, or nature of the job.
Payment terms may be outlined in estimates, invoices, proposals, written communications, or service agreements.
Advanced Wash Tech may accept deposits, invoices, and card payments through a secure third-party payment processor.
Failure to comply with payment terms may result in:
Scheduling delays
Suspension of work
Cancellation of service
Late payment follow-up
Collection activity where permitted by law
Customers are responsible for reviewing invoices, deposits, and payment terms before approving service.
5. Cancellations and Rescheduling
Customers should provide at least 24 hours’ notice when canceling or rescheduling an appointment.
Advanced Wash Tech reserves the right to reschedule or delay service due to weather, unsafe conditions, lack of access, equipment issues, scheduling conflicts, or other operational needs.
Repeated cancellations, late cancellations, or failure to provide access to the property may result in rescheduling delays, additional fees, or refusal of future service where appropriate.
6. Weather Delays and Service Conditions
Because Advanced Wash Tech provides exterior cleaning services, appointments may be affected by weather and property conditions.
Services may be delayed, rescheduled, modified, or paused due to:
Rain
Lightning
High winds
Freezing temperatures
Unsafe roof, ladder, or surface conditions
Poor visibility
Excessive mud, ice, or standing water
Unsafe access to windows, gutters, driveways, walkways, or service areas
Equipment or water access issues
Advanced Wash Tech will make reasonable efforts to communicate scheduling changes when weather or unsafe conditions affect service.
7. Customer Responsibilities
Customers are responsible for providing reasonable access to the areas where service is requested.
Customer responsibilities may include:
Providing access to water when needed
Unlocking gates
Clearing driveways, walkways, patios, and service areas
Providing safe access to windows, gutters, and exterior surfaces
Securing pets before service begins
Moving vehicles when needed
Moving fragile items, decorations, furniture, planters, or personal property near work areas
Informing Advanced Wash Tech of known hazards
Providing accurate property and service information
Ensuring someone is available if access or approval is needed
Advanced Wash Tech is not responsible for delays, incomplete service, or inability to perform work caused by lack of access, unsafe conditions, inaccurate information, unsecured pets, blocked areas, or failure to prepare the property.
8. Recurring and One-Time Services
Advanced Wash Tech may offer both one-time services and recurring service plans.
Recurring services may be subject to separate scheduling terms, payment terms, cancellation terms, or service agreements.
Unless otherwise agreed in writing, recurring services do not guarantee fixed pricing forever. Pricing may be adjusted based on service frequency, property condition, labor requirements, material costs, access conditions, or changes in scope.
Customers may request changes to recurring service schedules by contacting Advanced Wash Tech directly.
9. Refund Policy
Refunds are handled on a case-by-case basis.
Advanced Wash Tech may review refund requests based on the nature of the service, timing of the request, work performed, customer concerns, and any applicable service agreement.
Completion of service does not automatically guarantee a refund. If a customer has a concern about completed work, they should contact Advanced Wash Tech as soon as possible so the issue can be reviewed.
Advanced Wash Tech may choose, at its discretion, to offer a correction, partial refund, full refund, service credit, or other resolution depending on the circumstances.
10. SMS Terms of Service
By providing your phone number and opting in, you agree to receive SMS/text messages from Advanced Wash Tech related to our services.
These messages may include:
Appointment confirmations
Appointment reminders
Quote follow-ups
Service scheduling updates
Arrival notifications
Billing reminders
Customer support communications
Promotional offers, only when consent has been provided
11. Consent for SMS Communications
Customers provide consent by actively opting in through website forms, contact forms, quote requests, scheduling requests, service requests, or other written consent methods.
Consent is not a condition of purchase.
Advanced Wash Tech does not use purchased lead lists, scraped contacts, or third-party cold SMS outreach.
12. Message Frequency
Message frequency may vary depending on your interaction with Advanced Wash Tech.
Most messages relate to appointments, scheduling, service reminders, arrival updates, quote follow-ups, billing reminders, customer support, and occasional promotional offers when consent has been provided.
13. Message and Data Rates
Message and data rates may apply depending on your mobile carrier and service plan.
Customers are responsible for any carrier-related fees.
Carriers are not liable for delayed or undelivered messages.
14. Opt-Out Instructions
You may opt out of receiving SMS messages at any time by replying:
STOP
After replying STOP, you will no longer receive SMS communications from Advanced Wash Tech unless you opt in again.
For assistance, reply:
HELP
or contact us directly through our website or using the contact information listed in these Terms.
Age Restriction
You must be 18 years of age or older to use this SMS service.
15. Privacy Policy
Your privacy is important to us.
Please review our Privacy Policy here:
Privacy Policy:
https://app.gohighlevel.com/v2/preview/69vvhzMxBM9s4VapctLx
This policy explains how we collect, use, and protect your personal information, including SMS consent and communication practices.
16. No Mobile Data Sharing for Marketing
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
Information sharing to subcontractors, service providers, or support vendors in support services, such as customer service, scheduling, CRM management, dispatching, payment processing, and technical support, is permitted only as necessary to operate our business and provide requested services.
Text messaging originator opt-in data and consent will not be shared with any third parties for marketing purposes.
17. Subcontractors and Service Providers
Most work may be completed by the owner or Advanced Wash Tech directly. However, Advanced Wash Tech may occasionally use subcontractors, helpers, crews, vendors, or third-party service providers when necessary to complete work, manage scheduling, process payments, provide customer support, or support business operations.
Any subcontractor or service provider is expected to support the requested services and use customer information only as necessary to perform authorized work.
18. Limitation of Liability
To the fullest extent permitted by law, Advanced Wash Tech shall not be liable for indirect, incidental, special, consequential, or punitive damages resulting from:
Website use
Service delays
Weather delays
Scheduling conflicts
Third-party platform outages
Communication interruptions
Estimate variances
Property access limitations
Conditions discovered after service begins
Pre-existing damage
Improperly installed, weakened, damaged, or aging windows, gutters, siding, screens, trim, seals, paint, surfaces, fixtures, or exterior materials
Items not moved or secured by the customer
Pet-related interruptions or safety issues
Water access limitations
Advanced Wash Tech’s liability shall be limited to the amount paid for the applicable service where legally permitted.
19. Pre-Existing Conditions and Property Damage
Customers are responsible for informing Advanced Wash Tech of known property issues before service begins.
Advanced Wash Tech is not responsible for damage caused by or related to pre-existing conditions, including but not limited to:
Cracked glass
Loose or damaged window seals
Aging screens
Damaged gutters
Loose siding
Peeling paint
Weak or deteriorated trim
Improperly installed fixtures
Existing leaks
Damaged caulking
Rusted, brittle, or weakened materials
Fragile personal items left near work areas
Advanced Wash Tech will take reasonable care while performing services, but exterior cleaning may reveal existing damage, deterioration, staining, or maintenance issues that were not visible before cleaning.
20. Intellectual Property
All website content including text, branding, graphics, logos, service descriptions, photos, videos, and visual materials are the property of Advanced Wash Tech unless otherwise stated.
Unauthorized use, copying, reproduction, distribution, or misuse is prohibited without written permission.
21. Third-Party Services
Advanced Wash Tech may use third-party platforms including CRM systems, GoHighLevel, scheduling tools, SMS providers, email systems, payment processors, website hosting providers, and analytics providers.
We are not responsible for service interruptions, outages, errors, payment processing issues, delivery failures, or data handling practices caused by third-party providers.
Customers should review applicable third-party terms and privacy policies where appropriate.
22. Changes to These Terms
We reserve the right to update these Terms at any time.
Changes become effective upon posting to this page with a revised effective date.
Continued use of our website, services, communications, or SMS program constitutes acceptance of updated Terms.
23. Contact Information
For questions regarding these Terms, services, payments, appointments, or SMS communications, please contact:
Advanced Wash Tech
Website: https://advancedwashtech.com/
Phone: (402) 860-3434
Email: [email protected]
Business Address: Public business address not currently listed
Primary Service Area: Omaha and surrounding areas
By using our website and services, you acknowledge that you have read, understood, and agreed to these Terms of Service.