Support

We’re here to help you get the most out of RxPro Solutions. Access helpful resources, installation guidance, and support whenever you need it.

Knowledge Base

Find answers to common questions, best practices, and step-by-step instructions for using RxPro Solutions' hardware and software.

System setup and usage guides
Workflow best practices
Troubleshooting tips

Installation Guides

Clear installation instructions to help your team get up and running quickly and confidently.

Hardware setup and placement
Barcode scanning configuration
Software onboarding steps

Frequently Asked Questions

Hardware

What pharmacy sizes does the hardware support?

Our system is engineered to support pharmacies of any size or complexity.

From smaller community pharmacies to large, high-volume operations, RxPro Solutions scales effortlessly with modular hardware and integrated software designed to adapt to your workflow and grow alongside your business.

Can the system be expanded as our volume grows?

Yes. RxPro Solutions is designed to grow with your business, allowing you to expand seamlessly as prescription volume rises. The modular, scalable design eliminates the need for expensive replacements—protecting your capital investment while increasing operational efficiency and long-term profitability.

Software

How does RxPro track prescriptions in real time?

RxPro delivers real-time prescription visibility through barcode-enabled scanning and integrated software that tracks every step of the workflow.

With live status updates, LED-guided bagging, and a full audit trail, your team always knows exactly where every prescription stands—instantly and accurately.

Is training required for staff?

Minimal training is required. RxPro is designed to be intuitive and user-friendly, allowing pharmacy teams to learn the system quickly and integrate it into their workflow with ease.

Pricing

Is pricing based on pharmacy size or volume?

All pricing is custom depending on the size and volume of your operation. Connect with one of our sales staff to build out a quote.

Are there ongoing subscription fees?

A monthly subscription fee is required. See your sales person for details.

Contact Support

Need additional help? Our support team is ready to assist.

Need Help Getting Started?

Contact our team for setup guidance, questions, or product support.

RxPro Solutions revolutionizes pharmacy workflow with intelligent bag management, real-time prescription tracking, and LED-guided accuracy. Our intelligent hardware and software system reduces errors, increases efficiency, and empowers your team to fill prescriptions faster, safer and with a high level of confidence.

Helpful Links

Contact Information

Business Hours:

Monday–Friday, 9:00 AM – 5:00 PM (local time)