Frequently Asked Questions

Are you a law firm?

No. We are not a law firm and do not provide legal advice

Do you guarantee eligibility?

No. Eligibility is not guaranteed. Each situation is reviewed individually.

Why do you ask about repair visits?

Repair history helps determine whether further review may be appropriate.

What documents are usually needed?

Often repair orders, purchase or lease agreements, and registration. If documents are needed, instructions are sent by email

What happens after I submit?

Your information is reviewed, and you may receive guidance on next steps.

Can I talk to someone?

Yes. You may schedule a call or contact us at (323) 929-2293

Dealing with repeated vehicle problems can be frustrating and overwhelming. Many consumers simply want clarity around what their options may be and how to move forward.

We are not a law firm and do not provide legal advice.

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