These Terms of Service (“Terms”) govern your use of the Apex Epoxy Surfaces website, services, communications, and SMS/text messaging programs. By accessing our website, requesting a quote, submitting a form, scheduling a consultation, or communicating with us, you agree to be bound by these Terms.
If you do not agree to these Terms, please do not use our website or services.
These Terms are written to comply with applicable federal and state laws, including TCPA (Telephone Consumer Protection Act), CAN-SPAM Act, CTIA messaging guidelines, and A2P 10DLC compliance requirements for Go High Level (GHL) registration.
1. Company Information
Apex Epoxy Surfaces (“Company,” “we,” “our,” or “us”) provides residential and commercial epoxy flooring services, including but not limited to:
Garage floor coatings
Basement epoxy flooring
Commercial epoxy flooring
Decorative concrete coatings
Surface preparation and restoration
Related consultation, estimates, and project scheduling
Website: https://www.apexepoxysurfacesne.com/
2. Use of Website
You agree to use this website only for lawful purposes and in a manner that does not violate applicable laws or interfere with the operation of the website.
You may not:
Submit false or misleading information
Attempt unauthorized access to website systems
Use the website for fraudulent purposes
Interfere with website functionality or security
Copy, reproduce, or misuse website content without written permission
We reserve the right to restrict access or terminate services for misuse.
3. Estimates, Quotes, and Service Requests
Submitting a form, requesting a quote, or scheduling a consultation does not create a binding contract for services.
All project pricing, scheduling, and final work agreements are subject to separate written approval between Apex Epoxy Surfaces and the customer.
Quotes may be adjusted based on:
Site conditions
Material availability
Scope of work changes
Scheduling requirements
Additional labor or preparation needs
Final project terms will be confirmed separately.
4. SMS Terms of Service
By providing your phone number and opting in, you agree to receive SMS/text messages from Apex Epoxy Surfaces related to our services.
These messages may include:
Appointment confirmations
Appointment reminders
Estimate follow-ups
Project scheduling updates
Service notifications
Customer support communications
Promotional offers only if separately consented to
Consent for SMS Communications
Customers provide consent by actively opting in through website forms, quote requests, scheduling forms, or other written consent methods.
Consent is not a condition of purchase.
We do not use purchased lists, cold outreach, or third-party lead lists for SMS messaging.
5. Message Frequency
Message frequency may vary depending on your interaction with our services.
Typical messaging includes project scheduling updates, appointment reminders, and occasional follow-up communications.
6. Message and Data Rates
Message and data rates may apply depending on your mobile carrier and service plan.
Customers are responsible for any carrier-related fees.
7. Opt-Out Instructions
You may opt out of receiving SMS messages at any time by replying:
STOP
After replying STOP, you will no longer receive SMS communications from us unless you opt in again.
For assistance, reply:
HELP
or contact us directly through our website.
8. Privacy Policy
Your privacy is important to us.
Please review our Privacy Policy here:
Privacy Policy:
https://app.gohighlevel.com/v2/preview/DvU9kTQVHPd875BwpQHh
This policy explains how we collect, use, and protect your personal information, including SMS consent and communication practices.
9. No Mobile Data Sharing for Marketing
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
Information sharing to subcontractors in support services, such as customer service, appointment scheduling, CRM management, and technical support, is permitted only as necessary to operate our business.
Text messaging originator opt-in data and consent will not be shared with any third parties for marketing purposes.
This statement is required for A2P compliance.
10. Payments and Project Agreements
If services are purchased, payment terms will be outlined separately within the project proposal, invoice, or service agreement.
Failure to comply with agreed payment terms may result in project delays, suspension of work, or collection actions where permitted by law.
11. Limitation of Liability
To the fullest extent permitted by law, Apex Epoxy Surfaces shall not be liable for indirect, incidental, special, or consequential damages resulting from:
Website use
Service delays
Scheduling conflicts
Third-party platform outages
Communication interruptions
Estimate variances
Project conditions outside our reasonable control
Our liability shall be limited to the amount paid for services where applicable.
12. Intellectual Property
All website content including text, branding, graphics, logos, and service descriptions are the property of Apex Epoxy Surfaces unless otherwise stated.
Unauthorized use, copying, or distribution is prohibited.
13. Third-Party Services
We may use third-party platforms including CRM systems, scheduling software, analytics providers, and payment processors.
We are not responsible for service interruptions or failures caused by third-party providers.
14. Changes to These Terms
We reserve the right to update these Terms at any time.
Changes become effective upon posting to this page.
Continued use of our website or services constitutes acceptance of updated Terms.
15. Contact Information
For questions regarding these Terms, services, or SMS communications, please contact:
Apex Epoxy Surfaces
Website: https://www.apexepoxysurfacesne.com/
Email: [email protected]
Phone: 402-660-3429
By using our website and services, you acknowledge that you have read, understood, and agreed to these Terms of Service.