Terms and Condtions

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Terms and Conditions

Terms & Conditions for Chubb/Combined

Introduction

At Chubb/Combined, your privacy matters to us. This Privacy Policy explains how we collect, use, protect, and handle your personal information when you visit or use our website or request our insurance services.

By accessing or using our website, you agree to the practices described in this policy.

SMS Terms of Service (Required Disclosure)

You can cancel the SMS service at any time. Just text “STOP” to the +1 713-459-8000. After you send the SMS message “STOP” to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time and we will start sending SMS messages to you again.

If you are experiencing issues with the messaging program you can reply with the keyword HELP for more assistance, or you can get help directly at [email protected]

Carriers are not liable for delayed or undelivered messages

As always, message and data rates may apply for any messages sent to you from us and to us from you. You will receive up to 8 messages per month. if you have any questions about your text plan or data plan, it is best to contact your wireless provider.

If you have any questions regarding privacy, please read our privacy policy: Click Here

Types of SMS Communications

By opting in to receive SMS messages from Chubb/Combined, you may receive messages related to:

Appointment confirmations and reminders
Estimate and quote follow-ups
Project status updates
Seasonal promotions and special offers
Service recommendations
Payment and billing reminders
Customer satisfaction surveys and review requests
Weather alerts affecting scheduled services
Re-engagement messages

These messages are intended to support scheduling, communication, and client engagement related to our insurance services and consultations.

Carrier Disclaimer

Carriers are not liable for delayed or undelivered messages.

Privacy

Your privacy is important to us. For details on how we collect, use, and protect your personal information, including SMS consent, please review our Privacy Policy: Click Here

Age and Eligibility

By opting in to receive SMS messages from Chubb/Combined, you confirm that you are at least 18 years of age.

Our services are intended for individuals, families, business owners, or authorized representatives who are legally able to make decisions regarding insurance coverage and policy selections.

Use of Services

By using our website or services, you agree to provide accurate and complete information when requesting estimates or contacting us.

Chubb/Combined provides services including, but not limited to:

Landscape design and installation → Insurance policy consultation and coverage planning
Masonry and hardscaping → Home and property insurance coverage
Property maintenance services → Ongoing policy management and claims assistance
Drainage and yard protection solutions → Risk assessment and liability protection solutions
Natural pest and plant protection → Life, health, and auto protection solutions
Property management services → Business insurance and commercial coverage solutions

All services are subject to availability and may vary based on location, scope, and seasonal factors.

Data Security and Handling

We take reasonable and appropriate measures to protect your personal information.

Your data is stored on secure systems and protected through administrative, technical, and physical safeguards, including secure access controls and data protection practices.

Access to personal information is limited to authorized personnel and service providers who need it to perform legitimate business functions.

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy or to comply with legal requirements. When no longer needed, data is securely deleted.