Terms of Use

1. Introduction

Welcome to Horse Shoe Homes ("we," "us," "our"). These Terms of Use ("Terms") govern your access to and use of our website and property management services, including but not limited to rent collection, maintenance coordination, tenant support, and Section 8 & HUD Affordable Housing services (collectively, the "Services").

By accessing or using our Site and Services, you agree to comply with and be bound by these Terms. If you do not agree with these Terms, please do not use our Site or Services.

2. Eligibility

By using our Services, you represent and warrant that you are at least 18 years old and have the legal capacity to enter into these Terms. If you are using the Services on behalf of an entity, you confirm that you have the authority to bind that entity to these Terms.

3. Services Provided

Horse Shoe Homes offers a range of property management solutions, including:

Property Management: Rent collection, lease enforcement, and tenant relations.
Maintenance Coordination: Ensuring timely repairs and upkeep of properties.
Affordable Housing Expertise: Section 8 and HUD-compliant property management.
Financial Oversight: Bill payments, financial reporting, and annual property reviews.

4. User Responsibilities

When using our Site and Services, you agree to:

Provide accurate and up-to-date information.
Maintain the confidentiality of your account credentials.
Use the Services in compliance with applicable laws and regulations.
Not engage in fraudulent or malicious activities.
Not attempt unauthorized access to our systems.

5. Service Availability

While we strive to provide uninterrupted Services, we do not guarantee that they will always be available or error-free. Service interruptions may occur due to maintenance, internet disruptions, or other factors beyond our control.

6. Fees, Payments, and Refunds

Fees for our Services are outlined in separate agreements or invoices.
Payments must be made in accordance with agreed terms.
Refunds, if applicable, will be subject to our refund policy as specified in your service agreement.

7. Limitation of Liability

To the fullest extent permitted by law, Horse Shoe Homes shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our Services. Our total liability to you for any claims shall not exceed the amount paid by you for the Services.

8. Indemnification

You agree to indemnify and hold harmless Horse Shoe Homes, its affiliates, officers, and employees from any claims, damages, or expenses arising from your use of our Services or violation of these Terms.

9. Privacy & Data Handling

We value your privacy. Our data collection and usage practices are outlined in our Privacy Policy, which you should review.

10. Modifications to Terms

We may update these Terms at any time. Changes will be effective immediately upon posting. Continued use of our Services constitutes your acceptance of the updated Terms.