Frequently Asked Questions (FAQ)
Our innovative footwear features a retractable locking mechanism that allows you to easily switch between high heels and flats. This unique design provides both style and comfort for women on the go, without the need to carry multiple pairs of shoes.
Switching is simple! Our shoes have an easy-to-use locking mechanism. Just press the button on the side of the heel to release it, and gently slide it into the flat position. To switch back to heels, simply pull the heel back up until you hear the lock click in place.
Yes! Our shoes are designed with comfort in mind. Featuring cushioned insoles and high-quality materials, they ensure that you can wear them all day, whether you're in heels or flats. The versatility of the design reduces foot strain, offering more comfort than traditional high heels.
We offer sizes 5, 6, 7, 8, 9, and 10 in all of our adjustable heel designs. Please refer to our size chart to ensure the best fit.
To keep your adjustable heels in top condition:
Clean with a dry cotton cloth.
Avoid submerging them in water.
Store them in a cool, dry place away from direct sunlight.
For leather finishes, you may apply a colorless or matching color wax to maintain their shine.
Yes, our Nikita Adjustable Heels are available in Deep Black, Shiny Red, Deep Blue, and Nude Brown.
We are proud to say that all of our shoes are 100% Filipino-made, crafted in Marikina City, the shoemaking capital of the Philippines.
Yes, we offer returns and exchanges within 30 days of purchase, provided the shoes are in their original condition and packaging. For more information, please visit our Return & Exchange Policy page or contact our customer service.
Once your order is confirmed, it will typically take 3-5 business days for delivery within Metro Manila and 7-10 business days for provincial areas. We will provide you with a tracking number once your order has been shipped.