Common Questions About Our Pool Care

Everything you need to know about our maintenance routes and seasonal services.

Do I need to be home for my weekly maintenance?

No. As long as our technicians have clear access to the pool area and any pets are secured, we can perform the full service while you are away.

What areas do you service?

We are based in Loretto and primarily service South Simcoe and York Region, Simcoe/Dufferin, Peel including King City, Aurora, Caledon, and surrounding areas.

What happens if it rains on my scheduled service day?

We monitor weather closely. In cases of lightning or heavy storms, we shift our routes by 24 hours to ensure your pool is balanced and ready for the weekend.

What is included in the weekly maintenance package?

Our full-service visit includes skimming the surface, vacuuming the floor, brushing walls, emptying all skimmer/pump baskets, and a professional-grade water analysis with balancing.

Are chemicals included in the pricing?

Yes. All professional-grade balancing chemicals are included in our weekly service visits to maintain Crystal Clear water.

How long should I wait to swim after a service visit?

We recommend waiting 30–60 minutes after chemical balancing to allow for proper circulation, unless otherwise instructed by your technician.

How do I pay for my services?

We provide digital invoicing for all seasonal services and maintenance packages. You can pay securely online via credit card or e-transfer.

Do you offer seasonal openings and closings?

Absolutely. We offer comprehensive opening and closing packages to ensure your equipment is protected and your water is ready for the season.

Do you work with salt-water pools?

Yes. We are experts in both traditional chlorine and salt-water systems. We monitor salt levels and ensure your salt cell is functioning efficiently as part of our maintenance routine.

What should I do if I have a pool emergency between visits?

Call or text our main line at 437-607-8559 immediately. While we operate on a scheduled route, we prioritize emergency situations for our existing maintenance clients to ensure your equipment is protected.

Contact

Location
29 Catherine St, Loretto ON

Call
437-607-8559

Email:
[email protected]

Eclipse Pools: Professional maintenance and seasonal care for Loretto, King City, and surrounding areas.

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