Terms & Conditions

All services, retainers, and consulting packages purchased from Starr Management are strictly non-refundable.

In exceptional circumstances, where unforeseen and extreme situations arise, clients may request an extension or adjustment of their service agreement.

Requests for extensions will be reviewed on a case-by-case basis by Starr Management, and any decision to modify the service period will be at the sole discretion of Rachelle Starr or an authorized representative.

Starr Management ("SM") prioritizes the confidentiality and security of your personal data. This Privacy Policy outlines how we collect, use, and protect your information when you interact with our services.

Data Collection & Use

We collect personal data such as name, email, phone number, and business details, along with website analytics, IP addresses, and cookies for tracking purposes. Information is gathered when you engage with our website, fill out forms, subscribe to newsletters, or participate in events. We use this data to deliver services, communicate with clients, improve website functionality, and comply with legal requirements.

Security & Cookies

We implement SSL encryption and industry-standard security measures to protect your data, but no online transmission is entirely secure. We use cookies and tracking technologies to enhance user experience, remember preferences, and optimize website performance. You can disable cookies in your browser settings if preferred.

Data Sharing & Third-Party Access

We do not sell or share personal data for marketing purposes. However, we may share limited information with trusted third-party service providers (e.g., payment processors, CRM platforms) only when necessary for business operations. Our site may contain links to third-party websites, but we do not control their privacy practices—please review their policies before sharing personal data.

User Rights & Data Requests

Users can request access to their data, make corrections, request deletion, restrict processing, withdraw consent, or receive a copy for transfer to another service provider. To make a data-related request, contact us through our Contact Us form. Under GDPR regulations, Subject Access Requests (SARs) will be processed free of charge within 30 days.

Policy Updates

Starr Management reserves the right to update this Privacy Policy as needed. Significant changes will be communicated via website notices or email notifications. Users should review this policy regularly.

For inquiries regarding this Privacy Policy, please reach out using our contact form.

These Terms & Conditions ("Terms") govern your use of Starr Management ("SM") services and represent an agreement between you and Starr Management. By accessing this site or engaging with our services, you acknowledge and accept these Terms.

Limitation of Liability

Starr Management, Rachelle Starr, and any of their subsidiaries, affiliates, licensors, content providers, service providers, employees, agents, officers, directors, and contractors (collectively, the “Indemnified Parties”) shall not be held liable for any special or consequential damages resulting from the use of, or inability to use, the services.

You agree to indemnify and hold harmless Starr Management and the Indemnified Parties against any loss, damages, liabilities, or costs, including reasonable legal fees, sustained in connection with any claim arising from your use of our services, breach of these Terms, or actions taken based on information provided by SM.

You also agree to indemnify and hold the Indemnified Parties harmless from any claims made by third parties arising from your use of information accessed through our services.

Warranty Disclaimer

All services, products, and materials provided by Starr Management are offered "as is" and without warranty of any kind, whether express or implied. You assume all responsibility and risk for your use of the services.

To the fullest extent permitted by law, Starr Management disclaims all warranties, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

We do not guarantee that:

• The services will be uninterrupted, timely, secure, or error-free.

• Defects in our services will be corrected.

• The website or its servers are free of viruses or harmful components.

• The materials on this site or any information provided will be accurate, complete, or reliable.

  While we strive for accuracy, Starr Management does not warrant that our services will meet your expectations or that results from using them will be error-free or guarantee specific outcomes.

  Limitation of Liability

Starr Management and the Indemnified Parties shall not be liable for any incidental, direct, indirect, punitive, actual, consequential, special, exemplary, or other damages, including loss of revenue, pain and suffering, emotional distress, or reputational harm, even if advised of such damages.

The collective liability of Starr Management, regardless of the form of action (contract, tort, or otherwise), shall be limited to the greater of $100 or the amount you have paid for the specific service giving rise to the claim.

You assume full responsibility for any decisions, conclusions, or actions taken as a result of using our services.

Third-Party Links & Content

Starr Management may provide links to third-party websites as part of our services. However, we do not operate, control, or endorse these external sites and are not responsible for their content or policies.

The inclusion of a link does not imply endorsement, sponsorship, or affiliation with Starr Management. Users should review the terms and privacy policies of third-party sites before providing personal information or engaging with them.

Pricing & Errors

If a service or product is mistakenly listed at an incorrect price, Starr Management reserves the right to refuse or cancel any orders placed under the incorrect pricing. If payment has already been processed, we will issue a refund for the incorrect amount.

User-Submitted Content

By submitting any comments, suggestions, ideas, graphics, or other materials (“Your Content”) to Starr Management, you grant us a royalty-free, perpetual, irrevocable, worldwide, non-exclusive license to use, modify, distribute, and display such content.

Except for personal data submitted under our Privacy Policy, Starr Management is not obligated to treat user-submitted content as confidential and may use it for business, marketing, or advertising purposes without liability or compensation.

By posting content, you confirm that you have the legal right to do so and that it does not violate any law or third-party rights.

Downloading Materials & Security

Starr Management cannot guarantee or warrant that downloadable materials are free of viruses, malware, or other harmful components. Users are responsible for implementing security measures to protect their devices and data.

Passwords provided for services or accounts must be kept confidential, and users are responsible for any actions taken using their credentials. If we suspect a security violation, we may investigate and take appropriate action, including reporting to law enforcement if necessary.

Compliance & Enforcement

Starr Management reserves the right to investigate suspected violations of these Terms and take necessary action, including:

• Restricting or terminating user access.

• Cooperating with law enforcement authorities.

• Disclosing information to resolve security issues or comply with legal requests.

By using our services, you waive any claims against Starr Management for any actions taken in response to violations of these Terms.

Term & Termination

These Terms are effective immediately upon accessing our website or engaging in our services and continue until terminated. Starr Management may terminate these Terms at any time without notice, for any reason, including non-compliance.

Provisions related to intellectual property, disclaimers, warranties, liability limitations, and indemnification shall survive termination.

Notices & Communications

Notices may be delivered to users via:

• Email

• General notices posted on our website

• Other reliable means using the contact details provided by the user

Governing Law & Jurisdiction

These Terms shall be governed and interpreted according to the laws of Hong Kong law, without regard to conflict of law principles.

Users consent to the exclusive jurisdiction of Hong Kong courts for any disputes arising from these Terms.

If any provision of these Terms is deemed unlawful, void, or unenforceable, the remaining provisions shall remain in effect.

Acceptance of Terms

By engaging with Starr Management, you acknowledge and agree to these Terms & Conditions. If you do not agree, you must discontinue use of our services immediately.

For any questions regarding these Terms, please contact us using our contact form below.