220 Third Avenue, PO Box 2183, Ladysmith British Columbia V9G 1B7 Mon - Fri (07:00 AM - 07:00 PM)
Personalized Piano Instruction
Dedicated to helping each student grow with confidence, skill, and a lasting appreciation for music.
Meet Your Teacher
Hi, I'm Rachel
Over 30 years of piano teaching experience
10+ years teaching at the Victoria Conservatory of Music
Bachelor’s Degree in Music
Registered Music Teacher (BCRMTA)
Teaching students ages 4 through adult
RCM practical and theory exam preparation
Classical, pop, jazz, blues, and chord-based learning
Focus on effective, high-quality practice habits
Lessons tailored to each individual student
I’ve been teaching piano for over 30 years, including more than a decade at the Victoria Conservatory of Music. I hold a Bachelor’s Degree in Music and am a Registered Music Teacher with the British Columbia Registered Music Teachers’ Association.
My teaching approach is centered entirely on the individual student. I don’t believe in a one-size-fits-all method—each student learns differently, and I adapt my lessons to match their strengths, goals, and learning style. Whether I’m working with a young beginner or an advanced student preparing for Royal Conservatory of Music (RCM) exams, my focus is always on building a strong foundation while encouraging steady, meaningful progress.
One of the most important skills I teach is how to practice effectively. It’s not just about how much time is spent at the piano, but how that time is used. I guide my students in developing good practice habits so they can become more independent and confident in their learning.
Alongside classical training and RCM preparation, I also introduce students to a variety of musical styles, including pop, jazz, blues, and chord-based playing. I want students to feel well-rounded and engaged in the music they’re learning.
I also teach music theory extensively, offering both one-on-one lessons and online group classes for Levels 1 through 8, as well as Level 9 Harmony. My goal is to give students a deeper understanding of music that supports everything they do at the piano.
Above all, I strive to create a positive and encouraging environment. Each lesson is an opportunity to recognize progress, build confidence, and provide clear, practical steps for improvement.
220 Third Avenue, PO Box 2183, Ladysmith, BC, V9G 1B7
Frequently Asked Questions
STILL NOT SURE? Check the most frequently asked questions.
Qualifications & Credentials
I hold a Bachelor’s Degree in Music, am a Registered Music Teacher (BCRMTA), and have over 30 years of teaching experience, including more than a decade at the Victoria Conservatory of Music.
Do you offer theory lessons?
Music theory is an essential part of developing a well-rounded musician. At Selah Studio, students can study theory through the Royal Conservatory of Music (RCM) written curriculum (Levels 1–8 and Level 9 Harmony), or through the Sound Advice Theory program, which integrates written theory with ear training and listening skills.
Lessons are available one-on-one or in small group settings, both in-person and online, giving students flexibility while building a deeper understanding of how music works.
What ages do you teach?
I teach students as young as 4 through to adults of all ages and experience levels.
Do you prepare students for exams?
Yes. I prepare students for Royal Conservatory of Music (RCM) practical and theory examinations at all levels.
What styles of music do you teach?
I teach classical piano as well as pop, jazz, blues, and chord-based playing, depending on each student’s interests.
How long are lessons?
Lessons typically range from 30 to 60 minutes depending on the student’s age, level, and goals. In some cases, students may take more than one lesson per week.
Do students need a piano at home?
Yes. Students are expected to have a piano or keyboard at home and to practice regularly throughout the week.
What is your teaching approach?
I tailor each lesson to the individual student, focusing on building strengths, improving weaker areas, and developing effective practice habits in a supportive environment.
Do you offer trial lessons?
No. I focus on ongoing lessons to ensure consistency, commitment, and steady progress.
What is your cancellation policy?
Students are expected to attend their scheduled lesson time each week. If a lesson is cancelled with sufficient notice, I may offer a make-up lesson depending on availability, but it is not guaranteed. If I need to cancel a lesson, I will arrange a make-up or provide a credit.
CONTACT US
We'd love to hear from you
Privacy Policy & Terms of Service
Privacy Policy
Effective Date: 2026-03-02
Company Name: SUPER SCALE DIGITAL SOLUTIONS
Purpose
This Privacy Policy explains how we collect, use, disclose, and protect personal information under the Personal Information Protection and Electronic Documents Act (PIPEDA) and other applicable Canadian laws. Our services focus on B2B marketing, lead generation, customer engagement, and communication services across Atlantic Canada.
Information We Collect
2.1 Business Contact Information
We may collect:
Name
Business email address
Business phone number
Company name
Job title
Business role or responsibilities
2.2 Client-Provided Customer Lists
Clients may provide contact lists containing personal information for marketing or customer outreach. These lists typically include:
Past customer names
Phone numbers
Email addresses
Interaction history or prior business relationship details
Clients must certify that all such contacts meet implied-consent rules under CASL (existing business relationship within the last two years).
2.3 Lead & Prospect Data
We collect publicly available business contact details for outreach, including data obtained from:
Business directories
Google Maps listings
Publicly posted contact details
2.4 Website and Form Submissions
We collect information submitted through online forms, including:
Contact details
Inquiry details
Consent status
IP address and submission timestamp
2.5 Usage Data
We collect analytics data such as:
IP address
Browser type
Device identifiers
Pages visited and timestamps
2.6 Communications Data
We retain records of:
Email exchanges
SMS/text interactions
Opt-in/opt-out status
Communication performance metrics
2.7 Payment Information
All payments are processed through Stripe.
We do not store financial information or credit card numbers. Stripe’s privacy policy applies to all transactions.
How We Use Information
We use collected information to:
Provide B2B lead generation, outreach, and marketing services
Execute promotional, informational, and transactional communications
Conduct cold outreach for our own business
Deliver customer engagement services on behalf of clients
Maintain consent records, opt-out lists, and SMS/A2P compliance
Operate CRM workflows, automation, and AI-assisted customer response mechanisms
Improve service performance and analytics
Process payments through Stripe
Comply with legal and regulatory requirements (PIPEDA, CASL, A2P/10DLC)
Legal Basis for Communications
4.1 Implied Consent (Client-Provided Lists)
For client customer lists, we rely on written certification from the client that:
Their list consists of past customers or individuals with whom they have had a business relationship within the last two years.
The contacts meet implied consent rules under CASL.
We do not independently verify the legal validity of the list.
4.2 Express Consent (New Leads)
For leads captured through our forms:
We obtain clear, express consent for communications where required.
Consent logs may be stored within our CRM system including timestamp, IP address, and consent status.
4.3 Our Own Business Outreach
We conduct business-to-business outreach using publicly available business contact details. Communications are limited to professional and business-related messages.
SMS Communications and Consent
Users may opt in to receive SMS or text communications from Super Scale Digital Solutions by submitting a form on our website and providing express consent where applicable through an optional checkbox.
SMS messages may include:
Appointment confirmations
Appointment reminders
Service updates
Marketing communications where express consent has been provided
Message frequency may vary depending on the interaction or services requested. Message and data rates may apply.
Users may opt out of SMS communications at any time by replying STOP to any message received. Users may request assistance by replying HELP or by contacting us using the information provided in this policy.
Consent records may be retained within our systems to maintain regulatory compliance.
Use of AI and Automation
We may use automated systems, including AI-assisted responses, to manage communications such as:
Missed-call text-back
Customer follow-ups
Lead nurturing
Initial inquiry handling
Automated responses are used only for business-related communication.
Cookies and Tracking Technologies
Our website may use cookies and similar technologies to improve website functionality, analyze website traffic, and understand user behavior.
Cookies and tracking technologies may collect information such as:
IP address
browser type
device identifiers
pages visited
timestamps
These technologies help us improve website performance, measure marketing effectiveness, and enhance user experience.
Users may disable cookies through their browser settings; however, some features of the website may not function properly if cookies are disabled.
We may use analytics or tracking tools provided by third-party service providers to help us understand how visitors interact with our website.
Third-Party Service Providers
We use third-party services to operate our business, including:
CRM platform
Email and SMS delivery systems
Cloud storage and file management tools
Analytics platforms
Payment processor Stripe
These providers act as data processors and may store data in Canada or abroad.
Mobile Information Sharing
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
All SMS consent and opt-in data will remain confidential and will not be shared, sold, rented, or distributed to third parties.
Mobile information may only be shared with service providers required to deliver messaging services, such as SMS delivery platforms, and only for the purpose of providing those services.
Data Retention
We retain personal information:
As long as required to fulfill business purposes
As long as required by law or contractual agreements
Until clients request deletion of their customer data (where applicable)
Data Security
We use reasonable administrative, technical, and physical measures to protect data. Temporary storage (e.g., email or cloud storage during onboarding) is limited to transitional use only.
Your Rights
Depending on jurisdiction, individuals may request:
Access to their personal information
Correction of inaccuracies
Withdrawal of consent
Deletion (where legally permitted)
Information about how their data is used
Requests may be submitted via [email protected].
International Data Transfers
Some service providers may process information outside Canada. Appropriate protections are maintained where required.
Children’s Privacy
Services are not directed to individuals under 18. We do not knowingly collect personal information from minors.
Changes to This Policy
We may update this Privacy Policy at any time. Updates are effective upon posting.
Contact Information
SUPER SCALE DIGITAL SOLUTIONS
[email protected]
224 East Montrose RD, Nova Scotia, Canada
+(1) 236 882-5278
Terms of Service
Effective Date: 2026-03-02
1. Acceptance
By using our services, you agree to these Terms of Service.
1.1 Minimum Age Requirement
Our services are intended only for individuals who are at least 18 years of age. By accessing or using our services, you represent and warrant that you are at least 18 years old.
If you are using our services on behalf of a business or organization, you confirm that you are authorized to agree to these Terms of Service on behalf of that entity.
2. Description of Services
We provide:
B2B lead generation
Customer engagement
Email and SMS marketing
Missed-call text-back
AI-assisted communication
Consultation and marketing support
CRM-based automation and communication workflows
3. Client Responsibilities
Clients agree to:
Provide accurate and lawful data
Ensure all customer contacts meet CASL implied-consent criteria
Respond to onboarding confirmation emails truthfully
Use the services in compliance with applicable laws
Not supply purchased or scraped lists
3.1 Consent Certification Requirement
Clients must certify in writing (email reply) that all provided contacts:
Are past customers, or
Have had a business relationship within the last two years,
and therefore meet CASL implied-consent rules.
3.2 Liability for Consent
Clients are fully responsible for ensuring their customer lists comply with CASL and PIPEDA.
We rely on client certification and do not independently verify consent.
4. Communications and Messaging
Clients authorize us to send:
Promotional messages
Appointment reminders
Customer engagement messages
Missed call responses
AI-assisted responses
on their behalf, as applicable.
Opt-out mechanisms are included in all electronic communications.
4.1 Carrier Liability Disclaimer
SMS and mobile messaging services are provided through third-party wireless carriers and messaging platforms. Message delivery is subject to the effective transmission of the user's mobile carrier network.
Carriers are not liable for delayed, undelivered, or misdirected messages. SUPER SCALE DIGITAL SOLUTIONS is not responsible for messaging delays or failures caused by mobile carriers, network outages, or third-party service providers.
Message and data rates may apply depending on the recipient's mobile carrier plan.
5. Payment Terms
All fees are billed on a monthly recurring basis.
Payments are processed through Stripe.
Service access may be suspended for overdue payments.
6. No Refund Policy
All fees are non-refundable under any circumstances.
This includes:
Partial months
Performance-related dissatisfaction
Early termination
Campaign results, outcomes, or response rates
Refunds may only occur in the case of billing errors, at our discretion.
7. Intellectual Property
All materials we create, including campaigns, templates, workflows, and automations, remain our property unless otherwise agreed in writing.
Clients receive a limited license to use them for their business.
8. Third-Party Services
We use third-party services for communication, CRM, analytics, and payment processing.
We are not responsible for outages or failures of third-party systems.
9. Limitation of Liability
To the maximum extent permitted by law:
We are not liable for indirect or consequential damages.
Total liability is limited to the fees paid in the last 30 days.
10. Indemnification
Clients agree to indemnify and hold us harmless from:
CASL violations resulting from inaccurate client-provided lists
Misuse of the services
Claims arising from client data or actions
11. Termination
We may terminate services for:
Nonpayment
Misuse
Compliance risks
Any breach of these terms
Clients may terminate at any time; payments already made are non-refundable.
12. Governing Law
These terms are governed by the laws of Canada (Federal) and applicable provincial laws in Atlantic Canada.
13. Changes to Terms
We may update these Terms at any time. Continued use of the service constitutes acceptance.
Copyright © 2026. Rachel's Studio. All Rights Reserved.
Copyright © 2026. Rachel's Studio. All Rights Reserved.