PRIVACY POLICY

Privacy Policy

Last updated: February 2026

Welcome to SBS (“we”, “us” or “our”). This privacy policy explains how we collect, use, share, and protect your personal data when you visit our website wearesbs.com, use our services, or contact us. We are committed to protecting your privacy and complying with applicable data protection laws, including the UK GDPR and other global data protection regulations.

1. Who We Are

This Privacy Policy applies to:

SBS
15, 19 Bloomsbury Way
London, WC1A 2TH
United Kingdom
Email: [email protected]

When we refer to “SBS”, “we” or “our”, we mean the entity operating this website and providing services.

2. What Personal Data We Collect

We collect and process different types of personal data, including:

a) Data you provide directly:

  • Contact form submissions, including name, email and phone
  • Newsletter sign-ups
  • Client onboarding information
  • Billing and account information
  • Login credentials when you register or access client dashboards

b) Data collected automatically:

  • Website usage analytics, including IP address and browser type
  • Cookies and similar tracking technologies

3. How We Use Your Personal Data

We use your personal data for the following purposes:

  • To provide and manage services you request
  • To communicate with you, including emails and newsletters
  • To personalise and improve our website and services
  • To administer accounts, billing, support and security
  • To comply with legal obligations

We process data on one or more lawful bases, including your consent, contractual necessity, and legitimate interests in providing, improving, and securing our services.

4. Cookies and Tracking Technologies

We use cookies, pixels, and similar technologies to:

  • Understand website usage
  • Improve user experience
  • Support analytics and advertising

We respect your choice. Where required by law, we will only place tracking cookies after you have consented.

You can manage cookies through our website banner or browser settings.

5. Sharing Personal Data

We do not sell your personal data. We may share data with:

  • Service providers for hosting, analytics and email tools
  • Advertising platforms and partners, with your consent
  • Legal or regulatory authorities when legally required

Any processor we use is required to protect your data in accordance with this policy and applicable laws.

6. International Data Transfers

We operate globally and may transfer personal data outside the UK. In such cases, we ensure appropriate safeguards are in place, such as standard contractual clauses, to protect your data.

7. Data Retention

We retain personal data as long as necessary to fulfil the purposes outlined here or to comply with legal and regulatory obligations.

8. Your Rights

You have the right to:

  • Access your personal data
  • Request correction of inaccurate data
  • Request deletion, also known as the right to be forgotten
  • Object to processing
  • Withdraw consent
  • Data portability

To exercise your rights or ask questions about your personal data, contact us at [email protected].

9. Security

We use appropriate technical and organisational measures to protect personal data from loss, misuse, and unauthorised access.

10. Changes to This Policy

We may update this policy periodically to reflect changes in our practices or legal requirements. The “Last updated” date will be revised accordingly.

11. Contact Us

If you have questions or requests regarding this Privacy Policy or your personal data, contact us at:

[email protected]
15, 19 Bloomsbury Way
London, WC1A 2TH, United Kingdom