LIGHT Family Wellness

Privacy Policy

Effective Date: October 22, 2025 
Website:
LIGHTFamilyWellness.com

LIGHT Family Wellness (“we,” “us,” or “our”) is committed to protecting your privacy and safeguarding your personal and health-related information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, communicate with us, or use our services.

By accessing or using this website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following categories of information:

Personal Information

Information you voluntarily provide, including:

  • Name

  • Email address

  • Phone number

  • Any information submitted through forms, chat, or contact requests

Health-Related Information

If applicable, we may collect health-related information you voluntarily submit through intake forms, appointment requests, or communications. This information is treated as confidential and handled in accordance with applicable privacy and security standards.

Non-Personal Information

Automatically collected data such as:

  • IP address

  • Browser and device type

  • Website usage data

  • Cookies and analytics information

2. How We Use Your Information

We use the information collected to:

  • Provide, operate, and improve our services

  • Respond to inquiries and communicate with you

  • Schedule appointments and manage patient onboarding

  • Send service-related communications, reminders, and updates

  • Send informational or promotional messages only if you opt in

  • Maintain compliance with legal, regulatory, and healthcare obligations

3. SMS Communications & Consent

By providing your mobile phone number and opting in through our website forms, chat widget, phone calls, or other communication methods, you consent to receive SMS text messages from LIGHT Family Wellness.

These messages may include:

  • Appointment reminders

  • Service-related notifications

  • Patient onboarding communications

  • Occasional informational updates

Message frequency may vary. Message and data rates may apply.
Consent to receive SMS messages is not a condition of purchase or care.

You may opt out at any time by replying STOP to any text message or by contacting us directly. You may reply HELP for assistance.

4. Mobile Information Sharing Policy

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
All personal information, including mobile phone numbers, is used solely to support services provided directly by LIGHT Family Wellness.

We do not sell, rent, trade, or distribute mobile phone numbers for SMS marketing purposes.

5. Sharing of Information

We do not sell or rent your personal information. We may share information only:

  • With trusted service providers who support our operations (e.g., CRM, communications, hosting), under strict confidentiality agreements

  • When required to comply with legal obligations, court orders, or regulatory requirements

  • To protect the rights, safety, and security of our practice, patients, or others

6. Cookies & Tracking Technologies

Our website may use cookies and similar technologies to enhance functionality and analyze usage. You may disable cookies through your browser settings; however, some features of the site may not function properly.

7. Data Security & HIPAA Considerations

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal and health-related information. While we strive to protect your data, no method of transmission over the internet is completely secure.

Where applicable, we follow HIPAA-aligned privacy and security practices for protected health information.

8. Your Rights & Choices

Depending on your location and applicable laws, you may have the right to:

  • Access, update, or request deletion of your personal information

  • Opt out of marketing or promotional communications

  • Request restrictions on certain data processing activities

To exercise these rights, contact us using the information below.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices, policies, or content of those external sites.

10. Children’s Privacy

LIGHT Family Wellness does not knowingly collect personal information from children under the age of 13. If such information is identified, it will be promptly deleted.

11. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

LIGHT Family Wellness
Email:
[email protected]
Phone:
704-594-1140
Address: 2021 Bridgemill Drive, Suite 102, Fort Mill, SC 29707

LIGHT Family Wellness

Privacy Policy

Effective Date: October 22, 2025 
Website:
LIGHTFamilyWellness.com

LIGHT Family Wellness (“we,” “us,” or “our”) is committed to protecting your privacy and safeguarding your personal and health-related information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, communicate with us, or use our services.

By accessing or using this website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following categories of information:

Personal Information

Information you voluntarily provide, including:

  • Name

  • Email address

  • Phone number

  • Any information submitted through forms, chat, or contact requests

Health-Related Information

If applicable, we may collect health-related information you voluntarily submit through intake forms, appointment requests, or communications. This information is treated as confidential and handled in accordance with applicable privacy and security standards.

Non-Personal Information

Automatically collected data such as:

  • IP address

  • Browser and device type

  • Website usage data

  • Cookies and analytics information

2. How We Use Your Information

We use the information collected to:

  • Provide, operate, and improve our services

  • Respond to inquiries and communicate with you

  • Schedule appointments and manage patient onboarding

  • Send service-related communications, reminders, and updates

  • Send informational or promotional messages only if you opt in

  • Maintain compliance with legal, regulatory, and healthcare obligations

3. SMS Communications & Consent

By providing your mobile phone number and opting in through our website forms, chat widget, phone calls, or other communication methods, you consent to receive SMS text messages from LIGHT Family Wellness.

These messages may include:

  • Appointment reminders

  • Service-related notifications

  • Patient onboarding communications

  • Occasional informational updates

Message frequency may vary. Message and data rates may apply.
Consent to receive SMS messages is not a condition of purchase or care.

You may opt out at any time by replying STOP to any text message or by contacting us directly. You may reply HELP for assistance.

4. Mobile Information Sharing Policy

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
All personal information, including mobile phone numbers, is used solely to support services provided directly by LIGHT Family Wellness.

We do not sell, rent, trade, or distribute mobile phone numbers for SMS marketing purposes.

5. Sharing of Information

We do not sell or rent your personal information. We may share information only:

  • With trusted service providers who support our operations (e.g., CRM, communications, hosting), under strict confidentiality agreements

  • When required to comply with legal obligations, court orders, or regulatory requirements

  • To protect the rights, safety, and security of our practice, patients, or others

6. Cookies & Tracking Technologies

Our website may use cookies and similar technologies to enhance functionality and analyze usage. You may disable cookies through your browser settings; however, some features of the site may not function properly.

7. Data Security & HIPAA Considerations

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal and health-related information. While we strive to protect your data, no method of transmission over the internet is completely secure.

Where applicable, we follow HIPAA-aligned privacy and security practices for protected health information.

8. Your Rights & Choices

Depending on your location and applicable laws, you may have the right to:

  • Access, update, or request deletion of your personal information

  • Opt out of marketing or promotional communications

  • Request restrictions on certain data processing activities

To exercise these rights, contact us using the information below.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices, policies, or content of those external sites.

10. Children’s Privacy

LIGHT Family Wellness does not knowingly collect personal information from children under the age of 13. If such information is identified, it will be promptly deleted.

11. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

LIGHT Family Wellness
Email:
[email protected]
Phone:
704-594-1140
Address: 2021 Bridgemill Drive, Suite 102, Fort Mill, SC 29707