Before signing, we complete your compliance assessment and begin the pre-onboarding phase. This includes verifying permits and licenses, reviewing insurance coverage, conducting safety assessments, and scheduling your initial kickoff meeting with our team.

Your venue will be ready to accept new bookings during our launch phase, typically around 6-8 weeks after contract signing. However, if you have existing bookings, we'll migrate those into our system during the initial setup to ensure continuity.

Absolutely. Our onboarding process is designed to work around your existing operations. We'll coordinate all setup activities to minimize disruption to your current bookings and events.

We'll set up a comprehensive management system including calendar management, client communication tools, booking systems, and payment processing. You'll also get access to our planning software and vendor coordination platforms.

If you have an existing website, we can embed our lead capture forms and booking functionality. If you need a new website, we'll create one based on our proven templates with mobile responsiveness and optimal booking conversion. Website creation involves a one-time setup fee, after which all maintenance and updates are included in our standard pricing.

We’ll build a venue-specific marketing plan with you that includes social media management, SEO optimization, professional photography, online directory submissions, and coordinated campaigns with our preferred vendor network. We also plan Open House events to showcase your space.

 Perfect! We'll work with your existing accounts by having you add us as administrators. If you don't have social media presence, we'll create professional accounts for your venue and manage them as part of our service.

Yes, we provide comprehensive training for your staff on our systems, procedures, and client service standards. We create venue-specific training materials and conduct hands-on training sessions to ensure everyone is comfortable with the new processes.