Refund Policy
At Janiel Pierre, we are committed to providing our customers with exceptional services and products. We understand that circumstances may arise where a refund is necessary, and we have established the following refund policy to address such situations.
1. Services, Accesses, and Digital Products:
We regret to inform you that refunds will not be processed for services accepted, access granted, and digital products acquired through the Janiel Pierre. Exceptions to this policy include situations where a cancellation request was not successfully processed or if the error is on our end.
2. Cancellation Requests:
Refund requests must be submitted via email through [email protected]. We will only consider refund requests if the cancellation was not processed successfully or if an error occurred on our part.
3. Partial Refunds:
In the interest of transparency, Janiel Pierre does not process partial refunds. Cancellations take place at the end of the billing cycle, and any applicable refund will be processed in full.
4. Errors on Our End:
If an error occurs on our part, leading to the necessity of a refund, we request that you promptly contact our dedicated customer support team at [email protected]. We are committed to resolving any issues that may arise due to errors on our end.
5. Refund Processing:
Refunds, when applicable, will be processed to the original method of payment. Please be aware that processing times for refunds may vary, and we appreciate your patience during this period.
6. Contact Information:
For any inquiries or concerns related to refunds, please do not hesitate to reach out to our customer support team at [email protected]. We are here to assist you.
Note: This refund policy is subject to change without prior notice. For the most up-to-date information, please refer to our website or contact our customer support.