Privacy Policy

Effective Date: 02/26/26
Last Updated: 02/26/26

Allen Alarm Systems, Inc. (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or submit information through our forms.

1. Information We Collect

We may collect the following types of personal information:

A. Information You Provide Voluntarily

When you complete a contact or consultation form, we may collect:

Full name

Email address

Phone number

Service request details

Any additional information you provide

B. Automatically Collected Information

When you visit our website, we may automatically collect:

IP address

Browser type

Device type

Pages visited

Time spent on site

Referral source

This information helps us improve our website and services.

2. How We Use Your Information

We use your information to:

Respond to your inquiries

Provide quotes and schedule appointments

Deliver requested services

Send service updates and reminders

Send marketing communications (if consent is given)

Improve our website and customer experience

Comply with legal obligations

We only use your information for legitimate business purposes.

3. SMS, Calls, and Email Communications

If you provide your phone number and consent:

We may contact you via phone, text message (SMS/MMS), voicemail, or email.

Messages may be sent using automated technology where permitted by law.

Message frequency varies.

Message and data rates may apply.

You may opt out of text messages at any time by replying STOP.

You may unsubscribe from marketing emails using the unsubscribe link provided.

Consent to receive communications is not required as a condition of purchase.

4. How We Share Information

We do not sell your personal information.

We may share your information only with:

Service providers who assist in operating our website and CRM systems (such as secure hosting and automation platforms)

Payment processors (if applicable)

Law enforcement or regulatory authorities when required by law

All service providers are required to maintain confidentiality and security standards.

We may use secure third-party customer relationship management (CRM) and automation platforms to manage communications and service requests.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information.

However, no internet transmission or electronic storage system can be guaranteed to be 100% secure.

6. California Privacy Rights (CCPA/CPRA Notice)

If you are a California resident, you have the right to:

Request access to personal information we have collected about you

Request correction of inaccurate information

Request deletion of your personal information (subject to legal exceptions)

Request information about how your data is used

Opt out of certain data uses

To submit a privacy request, contact us at:

[email protected]
(800) 660-2553

We will verify your identity before processing certain requests as required by law.

7. Data Retention

We retain personal information only as long as necessary to:

Fulfill the purposes outlined in this policy

Maintain customer records

Comply with legal obligations

8. Cookies and Tracking Technologies

Our website may use cookies or similar tracking technologies to:

Improve user experience

Analyze website traffic

Optimize marketing efforts

You may adjust your browser settings to refuse cookies, though some website features may not function properly.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those external sites.

10. Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last Updated” date.

Continued use of our website after changes are posted constitutes acceptance of the updated policy.

12. Contact Information

If you have any questions about this Privacy Policy, please contact:

Allen Alarm Systems, Inc.
P.O. Box 1248
Paramount, CA 90723
Phone: (800) 660-2553
Website: allenalarms.com
Email: [email protected]