Privacy Policy
Last updated: October 2025
DrivingMarkets Ltd (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website, join our memberships, or communicate with us.
1. Who We Are
DrivingMarkets Ltd is a UK-registered company providing trading education, mentorship, and community resources.
Registered office: London, United Kingdom
Email: [email protected]
2. Information We Collect
We may collect and process the following types of personal data:
Contact information: Name, email address, phone number, country, and other details you provide through forms or live chat.
Account information: Login details, membership plan, and preferences.
Payment details: When you purchase a membership (processed securely by third-party payment providers; we do not store full card numbers).
Usage data: How you interact with our website, including IP address, browser type, pages visited, and device identifiers (via analytics tools).
Communication data: Messages you send via our forms, chat, or email.
3. How We Use Your Information
We process your personal data to:
Provide and manage your account or membership.
Deliver trading education, alerts, and updates.
Respond to enquiries or support requests.
Send service notifications and (if you opt-in) marketing emails.
Improve our website, services, and user experience.
Comply with legal and regulatory obligations.
You can opt out of marketing communications at any time by clicking “unsubscribe” or contacting us directly.
4. Legal Basis for Processing
We process your information under one or more of the following legal bases:
Consent: When you voluntarily provide data or subscribe to updates.
Contractual necessity: To fulfil our obligations under a membership or service agreement.
Legitimate interests: To improve services, prevent fraud, and maintain security.
Legal obligation: When required by law or regulators.
5. How We Share Your Data
We never sell your personal data.
We may share limited information with:
Service providers (e.g., payment processors, email platforms, CRM tools).
Regulatory authorities if legally required.
Professional advisers (accountants, legal consultants) under confidentiality agreements.
All partners are required to process your data securely and only for agreed purposes.
6. International Data Transfers
Some of our service providers may operate outside the UK or EEA.
Where this occurs, we ensure appropriate safeguards are in place (such as Standard Contractual Clauses or equivalent protections).
7. Data Retention
We keep your personal data only for as long as necessary for the purposes stated above, and as required by law (for example, financial record retention).
8. Your Rights (Under UK & EU GDPR)
You have the right to:
Access a copy of your personal data.
Correct or update inaccurate information.
Request deletion of your data (“right to be forgotten”).
Restrict or object to certain processing.
Withdraw consent at any time.
Data portability (receive a copy of your data in a common format).
To exercise any of these rights, contact us at [email protected].
9. Cookies and Analytics
Our website uses cookies and analytics tools (e.g., Google Analytics) to improve performance and understand user behaviour.
You can control or delete cookies through your browser settings.
For more details, see our Cookie Policy (if applicable).
10. Data Security
We use technical and organisational measures to protect your data from loss, misuse, unauthorised access, or disclosure.
All sensitive data (including payment information) is encrypted and transmitted securely.
11. Third-Party Links
Our website may contain links to other websites.
We are not responsible for the privacy practices or content of third-party sites.
12. Updates to This Policy
We may update this Privacy Policy periodically.
The “Last updated” date above indicates when changes were made.
We encourage you to review this page regularly to stay informed.
13. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact:
DrivingMarkets Ltd
London, United Kingdom
📧 [email protected]
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