Messaging
Communication Hub
Every Business
Communication In One Place
Connect with leads and customers through text messaging, live chat, email, Google My Business integration, and social media messaging - all managed from one centralized hub
With Mobile And Desktop Apps, You Can Communicate With Your Leads, Customers, And Team From Anywhere.
Three Core Communication Benefits
Channel
Management
No matter where customer inquiries originate, your IMI business system keeps everything organized in one communication hub for efficient customer service and relationship management.
Complete Conversation History
Access the complete history of every customer conversation and interaction, ensuring informed responses that build stronger business relationships.
Instant
System Setup
Connect your communication channels and start managing customer interactions immediately with streamlined setup and integration processes.
Revenue
Conversion Focus
Website, Facebook & Google My Business Integration Turn Customer Inquiries Into Revenue
Convert Website Visitors, Facebook Inquiries, And Google My Business Interactions Into Paying Customers. Engage Visitors Immediately With Chat, Or Streamline Communications With Integrated Messaging And Automated Follow-up Systems.
Communication Effectiveness Statistics
Your business wins when you interact with customers 3X Higher Conversion | 95% of messages are read | 10X faster than calling
3X Higher Conversion: Messaging requests achieve significantly higher response rates compared to email communications alone
95% of messages are read: Text messages have 99% open rate. 95% of those messages are read within 5 minutes
10X faster than calling: Messaging is the new standard for quick and efficient business communication
Unified Inbox System
Every Message In One Place All customer interactions in one Unified Business Inbox
Never miss another customer inquiry, review response, survey feedback, or referral opportunity. Every customer interaction is centralized in one place, ready for you to respond promptly.
Missed Call Management
70% Of Customers Prefer
To Message With Businesses!
Every Message In One Place Never Miss A Customer Inquiry Engage Callers Immediately With Automated Missed Call Text Responses To Keep Conversations Active So You Never Lose Business Because You Were Unavailable To Answer The Phone.
Client Success Testimonials
Results from business owners
"Clients used to message me on several platforms and it wasn't uncommon for me to go weeks before seeing their messages. Now I see them instantly, in the same message thread, so I'm able to serve my clients quicker, and better."
Claudia
Realtor
"IMI's system helps me never miss another customer conversation with potential leads. It used to be a hassle finding customer messages, now it's easy and they're all in one place."
Chris R
AZ Plumbing Co.
"IMI transformed how I manage client communications. Before, I was constantly switching between different apps and platforms, worried I'd miss important messages from clients. Now everything flows into one central inbox - texts, emails, social media messages - and I can access it all from my phone when I'm on location for shoots. The peace of mind knowing every client conversation is captured in one place has been incredible for my business."
Dawn Minotti
Photographer
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