At Success Mortgage Partners, your privacy and security are extremely important to us. We are committed to protecting your personal information and being fully transparent about how it is collected, used, and safeguarded. This policy explains how we handle your information and how our text messaging program works.

1. Information We Collect

We collect only the information needed to provide mortgage-related services, communicate with you, and process your request. This may include:

Information you provide directly

- Name

- Phone number

- Email address

- Address

- Social Security number

- Income, assets, or financial details

- Information submitted through forms, phone calls, or our website

Information from your transactions

- Loan updates

- Payment information

- Appointment history

- Communication history

Information from third-party sources

- Credit reports

- Credit scores

- Employment verification

- Other information needed to process a mortgage application

All information collected is used strictly to provide mortgage services, process applications, send updates, and deliver communication you have asked for.

2. Text Messaging (SMS) Policy

Opt-In Consent

By providing your phone number, you agree to receive text messages from Success Mortgage Partners.

You may opt-in by:

- Submitting a form

- Texting our number directly

- Checking an SMS consent box

- Requesting updates verbally or online

Standard message and data rates may apply.

Purpose of Messages

Our messages may include:

- Application updates

- Appointment reminders

- Document requests

- Educational mortgage information

- Follow-up messages related to your inquiry

We do not send promotional spam or mass marketing content.

Opt-Out Instructions

You may stop receiving text messages at any time by texting: STOP

You will receive a confirmation message, and no further texts will be sent unless you re-opt-in.

For help, you can reply: HELP

3. How We Use Your Information

We use your information to:

- Process and service mortgage applications

- Provide loan status updates

- Communicate appointment reminders

- Verify identity and prevent fraud

- Maintain accurate records

We do not sell your personal information to anyone.

4. Sharing of Information

We may share your information only with:

- Credit bureaus

- Verification services

- Loan processing and underwriting teams

- Service providers involved in completing your mortgage

We do not share your information for marketing or unrelated purposes.

All employees and partners handling your data follow strict confidentiality and security requirements.

5. Security Measures

We use multiple safeguards to protect your information, including:

- Encryption

- Secure servers

- Access controls

- Employee confidentiality policies

- Regular security audits

While no system is 100% guaranteed, we continuously work to protect your data to the highest standards.

6. Website & External Links

Our website may link to external sites. We are not responsible for the privacy practices of other websites.

7. Contact Information

If you have questions about your privacy or our messaging program, you may contact us at:

Success Mortgage Partners

Attention: Compliance Officer

3100 Interstate North Circle SE Ste 200

Atlanta, GA 30339

(404) 436-0013

([email protected])