Terms of Service

Last Updated: January 14, 2026 | Effective Date: January 14, 2026

1. Services Description

1.1 Digital Products

We provide educational digital products, including but not limited to:

Digital guides and protocols

Video training content

Written frameworks and templates

Email support and guidance

1.2 Nature of Services

Our Services provide educational information about relationship dynamics, emotional regulation, and communication strategies. Our content is designed for personal development and educational purposes only.

IMPORTANT: Our Services are NOT:

• Marriage Counseling or Therapy
• Professional Psychological Services
• Medical or Mental Health Treatment
• Legal Advice Regarding Relationships or Family Law
• A Guarantee of Any Specific Relationship Outcome

1.3 Intended Audience

Our Services are designed for adult men (18 years and older) who are experiencing relationship challenges and seeking educational resources for personal development.

2. Purchase and Payment Terms

2.1 Pricing and Payment
All prices are listed in US Dollars (USD)
Prices are subject to change without notice, but changes will not affect orders already placed
Payment is required in full at the time of purchase
We accept major credit cards and other payment methods as displayed at checkout
All payments are processed securely through Stripe

2.2 Order Acceptance
We reserve the right to refuse or cancel any order at our discretion, including but not limited to:
• Suspected fraudulent transactions
• Pricing or product description errors
• Violation of these Terms
• Unavailability of products

If your order is cancelled after payment, you will receive a full refund.

2.3 Taxes
You are responsible for any applicable sales tax, VAT, GST, or other taxes based on your billing address. These taxes will be added to your order total at checkout where applicable.

3. Refund Policy

3.1 Money-Back Guarantee
We offer a 60-day money-back guarantee on our primary digital products (The First 72 Hours Emergency Protocol and The Calm Authority System).

Eligibility Requirements:
• Request must be made within 60 days of purchase
• Request must be submitted via email to [email protected]
• You must provide your order number and email address used for purchase

3.2 Refund Process
Once we receive your refund request:
• We will review within 2-3 business days
• Approved refunds will be processed within 5-7 business days
• Refunds will be issued to the original payment method
• You will receive email confirmation once processed

3.3 Non-Refundable Items
The following are not eligible for refunds:
• Services already fully delivered (such as completed one-on-one consultations)
• Products purchased more than 60 days ago
• Purchases made through third-party platforms (refund policies of those platforms apply)

3.4 Abuse Prevention
We reserve the right to deny refunds in cases of suspected abuse, including but not limited to:
• Multiple refund requests for the same or similar products
• Evidence of content sharing or unauthorized distribution
• Refund request after demonstrable extensive use of materials

4. Digital Product Delivery

4.1 Access and Delivery
Digital products are delivered electronically via email and/or member area access
You will receive access information within 5-10 minutes of purchase
If you do not receive access within 24 hours, contact [email protected]
You are responsible for providing an accurate email address at checkout

4.2 Account Access
You will create login credentials to access member areas
You are responsible for maintaining confidentiality of your login information
You must notify us immediately of any unauthorized use of your account
We are not liable for losses arising from unauthorized use of your credentials

4.3 Technical Requirements
You are responsible for:
• Having compatible devices and internet access to view digital content
• Meeting minimum technical requirements (modern web browser, PDF reader, video player)
• Any costs associated with internet access or devices

We provide technical support for access issues but are not responsible for compatibility issues with your specific devices or internet service.

5. Intellectual Property Rights

5.1 Ownership
All content, materials, trademarks, logos, and intellectual property contained in our Services are owned by or licensed to Nightbeacon Digital LLC. This includes but is not limited to:
• Text, graphics, images, and video content
• Frameworks, methodologies, and systems
• Templates, worksheets, and tools
• Website design and functionality

5.2 License Grant
Upon purchase, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the purchased digital products for your personal, non-commercial use only.

You MAY:

• Download and save content for personal reference
• Print materials for your own use
• Access content on multiple personal devices

You MAY NOT:

• Share, distribute, or resell our content
• Post our content publicly
• Use our content for commercial purposes
• Modify, adapt, or create derivative works
• Remove copyright notices

5.3 Termination of License

We reserve the right to terminate your license and access to purchased products if you violate these Terms, including unauthorized sharing or distribution of content.

6. User Conduct and Prohibited Activities

6.1 Acceptable Use
You agree to use our Services only for lawful purposes and in accordance with these Terms.

6.2 Prohibited Activities
You agree NOT to:

Content Misuse:
• Copy, reproduce, distribute, or share our proprietary content
• Use our content to create competing products or services
• Remove or alter any copyright, trademark, or proprietary notices

Account Misuse:
• Share login credentials with others
• Create multiple accounts to circumvent purchase requirements
• Use automated systems or bots to access our Services

Illegal or Harmful Activities:
• Use our Services for any illegal purpose
• Harass, abuse, or threaten our staff or other customers
• Attempt to gain unauthorized access to our systems
• Introduce viruses, malware, or harmful code

6.3 Consequences of Violations
Violation of these terms may result in:
• Immediate termination of your access
• Forfeiture of refund eligibility
• Legal action to recover damages
• Reporting to appropriate authorities for illegal activities

7. Disclaimers and Limitations of Liability

7.1 Educational Purpose Only

OUR SERVICES ARE PROVIDED FOR EDUCATIONAL AND INFORMATIONAL PURPOSES ONLY.

The information, frameworks, and strategies provided through our Services are based on general relationship dynamics and communication principles. They are not a substitute for professional counseling, therapy, or medical advice.

7.2 No Professional Relationship
NO THERAPIST-CLIENT, COUNSELOR-CLIENT, OR PROFESSIONAL RELATIONSHIP is created between you and Nightbeacon Digital LLC, its owners, employees, or contractors through the use of our Services.

7.3 No Guaranteed Outcomes
WE MAKE NO GUARANTEES regarding:
• Improvement in your relationship
• Reconciliation with your partner
• Specific emotional or behavioral changes in you or others
• Prevention of separation or divorce
• Any particular outcome from using our materials

Individual results vary. Relationship dynamics are complex and influenced by factors beyond our control.

7.4 Assumption of Risk
YOU ACKNOWLEDGE AND AGREE that:
• You are using our Services at your own risk
• You are responsible for how you apply the information provided
• You will seek appropriate professional help for serious relationship issues
• We are not responsible for the actions or decisions of you or your partner

7.5 Mental Health and Crisis Situations

IF YOU OR YOUR PARTNER ARE EXPERIENCING:
• Suicidal thoughts or ideation
• Severe depression or anxiety
• Domestic violence or abuse (physical, emotional, or sexual)
• Mental health crisis
• Substance abuse issues

YOU MUST SEEK IMMEDIATE PROFESSIONAL HELP.

Our Services are not designed for crisis mental health situations or abusive relationships. If you are in immediate danger, call emergency services (911 in the US) or contact:
• National Domestic Violence Hotline: 1-800-799-7233
• National Suicide Prevention Lifeline: 988
• Crisis Text Line: Text HOME to 741741

7.6 Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW:

• Nightbeacon Digital LLC, its owners, employees, contractors, and affiliates SHALL NOT BE LIABLE for any indirect, incidental, special, consequential, or punitive damages.
• OUR TOTAL LIABILITY to you for any claims arising from these Terms or use of our Services SHALL NOT EXCEED the amount you paid for the specific product or service giving rise to the claim.

7.7 "As-Is" and "As-Available" Basis
Our Services are provided "AS IS" and "AS AVAILABLE" without warranties of any kind, either express or implied, including but not limited to:
• Merchantability
• Fitness for a particular purpose
• Non-infringement
• Accuracy
• Reliability
• Completeness of content

8. Indemnification

You agree to indemnify, defend, and hold harmless Nightbeacon Digital LLC, its owners, employees, contractors, and affiliates from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorney's fees) arising from:

• Your use or misuse of our Services
• Your violation of these Terms
• Your violation of any rights of another person or entity
• Your application of information or strategies from our content
• Any content you submit or transmit through our Services
• Your violation of any applicable laws or regulations

This indemnification obligation will survive termination of these Terms and your use of our Services.

9. Privacy and Data Protection

9.1 Privacy Policy

Your privacy is important to us. Our collection, use, and protection of your personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

9.2 Data Security

We implement reasonable security measures to protect your personal and payment information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

9.3 Third-Party Services

We use third-party services for payment processing (Stripe), email delivery, website hosting, and analytics. These third parties have their own privacy policies and terms of service.

10. Customer Support

10.1 Support Access

We provide customer support via email at [email protected]

Support Hours: Monday-Friday, 9am-5pm PST (excluding holidays)

Response Time: We aim to respond within 24-48 business hours

10.2 Support Scope

We CAN assist with:

• Access and login issues
• Technical problems with content delivery
• Billing and refund questions
• General product questions

We CANNOT provide:

• Personal relationship advice or counseling
• Legal advice
• Medical or mental health guidance
• Custom solutions beyond our products

11. Modifications and Updates

11.1 Changes to Terms
We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to our website with an updated "Last Updated" date.

Your continued use of our Services after changes constitutes acceptance of the modified Terms.

11.2 Changes to Products
We reserve the right to:
• Update, modify, or discontinue any product or service
• Change pricing for future purchases
• Add or remove features from products

Changes do not affect products already purchased unless required by law or to provide critical updates/improvements.

12. Termination

12.1 Termination by You
You may stop using our Services at any time. To close your account, contact [email protected].

Note: Termination does not entitle you to a refund unless within our refund policy timeframe.

12.2 Termination by Us
We reserve the right to suspend or terminate your access to our Services immediately, without notice, for:
• Violation of these Terms
• Fraudulent activity
• Abuse of our refund policy
• Harassment of our staff or other customers
• Illegal activities
• Any conduct we deem harmful to our business or other customers

12.3 Effect of Termination
Upon termination:
• Your right to access and use our Services immediately ceases
• We may delete your account and associated data
• You remain obligated to pay any outstanding amounts owed
• Sections of these Terms that should survive termination will continue to apply

13. Dispute Resolution

13.1 Informal Resolution
Before filing any legal claim, you agree to first contact us at [email protected] to attempt to resolve the dispute informally.

We will work in good faith to resolve disputes within 30 days of notification.

13.2 Binding Arbitration
IF INFORMAL RESOLUTION FAILS, any dispute arising from these Terms or your use of our Services will be resolved through binding arbitration rather than in court, except for:
• Small claims court matters (claims under $10,000)
• Intellectual property disputes
• Injunctive relief matters

Arbitration will be conducted by the American Arbitration Association (AAA) under its Consumer Arbitration Rules.

13.3 Class Action Waiver
YOU AGREE TO WAIVE YOUR RIGHT TO PARTICIPATE IN A CLASS ACTION LAWSUIT or class-wide arbitration.

All claims must be brought in your individual capacity only.

13.4 Governing Law
These Terms shall be governed by and construed in accordance with the laws of Belize, without regard to its conflict of law principles.

14. Miscellaneous Provisions

14.1 Entire Agreement

These Terms, together with our Privacy Policy and any other policies referenced herein, constitute the entire agreement between you and Nightbeacon Digital LLC regarding your use of our Services.

14.2 Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions will continue in full force and effect.

14.3 Waiver

Our failure to enforce any right or provision of these Terms will not constitute a waiver of that right or provision.

14.4 Assignment

You may not assign or transfer these Terms or your rights hereunder without our prior written consent. We may assign these Terms or our rights hereunder to any third party without restriction.

14.5 Force Majeure

We will not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including acts of God, war, terrorism, government actions, internet failures, or power outages.

14.6 Electronic Communications

By using our Services, you consent to receive electronic communications from us. You agree that all agreements, notices, and other communications sent electronically satisfy any legal requirement that such communications be in writing.

15. Contact Information

Company Details

Nightbeacon Digital LLC

Sheridan, Wyoming 82801

Email Contact

Customer Support: [email protected]

Response Times

• Customer Support: 24-48 business hours
• Refund Requests: 2-3 business days review, 5-7 business days processing
• Legal Inquiries: 5-7 business days

16. Acknowledgment and Acceptance

BY PURCHASING OUR PRODUCTS OR USING OUR SERVICES, YOU ACKNOWLEDGE THAT:

• You have read, understood, and agree to be bound by these Terms of Service
• You meet the age requirement (18 years or older)
• You understand our Services are educational and not a substitute for professional help
• You accept the limitations of liability and disclaimers outlined herein
• You agree to the dispute resolution and arbitration provisions
• You consent to electronic communications from us

IF YOU DO NOT AGREE TO THESE TERMS, DO NOT USE OUR SERVICES OR PURCHASE OUR PRODUCTS.

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