Frequently Asked Questions

Is a deposit required?

We do not require a deposit. We are built on trust and building sincere, long-lasting relationships with our customers. Although we have appointment confirmation policies, we do not require a deposit because we trust you.

Do you offer gift cards?

Yes, we do offer gift cards for all of our services. It’s the perfect gift for any occasion.

Can I change or cancel my appointment?

Yes, you can change or cancel your appointment whenever you want, however we ask that you do so 48 hours in advance so as not to affect the stylist’s productivity and give another guest the option of time.

What happens if I am not satisfied with the result?

We offer a 100% satisfaction guaranteed policy. If you are not completely happy with the result, we promise to adjust it until you are.

How can I choose the right stylist for me?

Our stylists are highly trained. You can visit their social media links on our “Meet Neutro Team” page or call us for more details.

What products do you use in the salon?

We use top quality products such as Kérastase, Redken, Matrix, Brazilian Blowout to ensure spectacular results.

Do you offer consultations before doing a makeover?

Yes, we offer free consultations before major services such as color changes or cuts, to make sure we understand your expectations and recommend the best for you

How can I book an appointment?

You can easily book through our website, by calling us or by visiting us in person. Our online booking system allows you to choose the service, stylist and time.

Do you have financing options for extensions or more expensive services?

Yes, we offer interest-free financing options for services such as hair extensions. Check with our team for more details.

Do extensions damage hair?

No, extension techniques are designed not to damage hair. Damage occurs from poor application or removal or maintenance. At Riudi Salon, we are very rigorous in the technical training and awareness of our stylists as well as educating you to take the best care of your hair.

Does blonde damage hair?

No, no high-end chemical is designed to damage hair. What can damage it is a bad application. That’s why at Riudi Salon we are extremely careful in the education and training of our stylists. The care and knowledge of our professionals ensures incredible results.

Add anIs a deposit required?

We do not ask for a deposit. We rely on trust and building sincere and long-lasting relationships with our clients. Although we apply appointment confirmation policies, we do not ask for a deposit because we trust you.