Urgent Warning: Microsoft Support Scammers Making Rounds – Don’t Become the Next Unsuspecting Victim!

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It is an amazing world that we live in; now that we access information anywhere we have Internet. It is even better when we have Wi-Fi access, but is your network secure?

Security Encryptions


You buy a router from your electronics store and you need to set up a password, on it. You opt-out of having it set up for you and take it home to try yourself. Going through the manufacturers setup screen is easy, but doesn’t always give you the right information. There are three common levels of wireless security: WEP (wired equivalent privacy), WPA/WPA2 – Personal (Wi-Fi Protected Access), WPA/WPA2-Enterprise (used in work environments).

WEP, being the easiest to crack, sends the password through the wireless connection

WPA/WPA2 sends out encrypted signals and uses a security key to connect to the network

If you download the software, your computer will become infected with malware, and if you give them remote access, they’ll wreak all sorts of havoc. If you receive a suspicious phone call, we recommend calling our team of IT support professionals IMMEDIATELY at (800) 478-8105. We’ll help you determine whether or not it’s safe – and in the meantime, here’s a few tips:

Don’t purchase software/services without verifying the source.

Never allow a stranger to have remote access to your computer.

Take down the caller’s number to help protect your friends/family.

Also keep in mind; Microsoft does not call end-users for support related matters. If you receive a call from a technician claiming to be from Microsoft, we guarantee it’s a scam.


Interested in learning more about this scam? Or maybe you’ve already fallen for this scam and need to remove malware? Give us a call at (800) 478-8105 or send us an email at [email protected]. Remote Technology Services can help you protect your information systems against emerging security threats.

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