Privacy Policy

Introduction

HB Technologies is committed to protecting your privacy and maintaining the confidentiality of your personal and professional information.

This Privacy Policy explains how we collect, use, store, and safeguard your data when you visit our websites, purchase our services, engage in coaching or consulting programs, or communicate with our team.

By using our services or visiting our site, you agree to this Privacy Policy.

This policy includes specific provisions regarding SMS communications and data protection to ensure compliance with applicable telecommunications regulations.

1. Information We Collect

We collect information that helps us deliver personalized, high-quality services. This may include:

A. Personal Information

Your name, email address, phone number, company name, job title, mailing address, and other details voluntarily provided when you request a consultation, sign up for a program, or download materials. Your opt-in and timestamps for all communications channels (SMS, email, etc.) are also collected

B. Business & Coaching Information

Details shared during onboarding, assessments, coaching sessions, or consulting engagements that help tailor our services to your goals.

C. Payment & Billing Information

Payment details provided through our secure third-party processors (e.g., Stripe, PayPal) when you make a purchase or request a quote. We do not store full credit card information on our servers.

D. Usage & Technical Data

Information about your browser, IP address, device type, website usage patterns, analytics and interactions on our site. We collect this data through cookies and analytics tools to improve user experience and security.

E. AI & Automation Data

When applicable, we may collect anonymized data from forms, automations, or AI tools to enhance efficiency, performance, and personalization of our services. This data is never sold or used for profiling.

F. Mobile Information Policy

Mobile Information will not be shared with third parties or affiliates for marketing/promotional purposes.

2. How We Use Your Information

We use the data we collect to:

• Deliver and improve our consulting, branding, and coaching services.

• Personalize your client experience and tailor recommendations.

• Process payments and maintain accurate billing records.

• Communicate updates, resources, offers, and service announcements.

• Enhance website performance and security through analytics.

• Comply with applicable laws, regulations, or court orders.

• Maintain records of your communication preferences, including SMS consent and opt-in timestamps.

We only collect information necessary to provide or improve your experience with HB Technologies.

3. Information Sharing & Disclosure

No mobile information, SMS opt-in data, or consent will be shared with third parties or affiliates for marketing or promotional purposes under any circumstances.

Information may be shared only with:

Trusted Service Providers strictly for the purpose of delivering the services you have requested.

Contracted team members or virtual assistants within HB who require access to fulfill project deliverables.

Legal Authorities when required by law or to protect our rights, property, or safety.

All vendors and affiliates we work with adhere to privacy and data security standards comparable to our own.

4. Data Security

We implement industry-standard security measures to protect your information against unauthorized access, alteration, disclosure, or destruction.

This includes SSL encryption, firewalls, secure servers, password-protected systems, and limited internal access to sensitive data.

While we take every reasonable precaution to protect your information, no method of online transmission or storage is 100 percent secure. By engaging our services, you acknowledge and accept this risk.

5. Data Retention

We retain client and project information only as long as necessary to complete the service, fulfill legal requirements, and maintain our business records.

Meeting session notes are stored confidentially and deleted after a reasonable period unless otherwise required by law.

6. Your Rights

Depending on your location, you may have the right to:

• Access, correct, or delete your personal information.

• Withdraw consent for future communications or data processing.

• Request a copy of the data we hold about you.

• Request information on how we process your data.

• Opt out of SMS communications at any time by replying STOP, CANCEL, UNSUBSCRIBE, or QUIT.

• Lodge a complaint with a supervisory authority if you believe your rights have been violated.

• To exercise these rights, contact us at [email protected].

• We will respond within a reasonable timeframe as required by law.

7. Cookies & Tracking Technologies

Our website uses cookies to improve website functionality and user experience, analyze traffic and user behavior, measure the effectiveness of our services and personalize content. You can choose to disable cookies in your browser settings, but some features may not function properly if you do so.

We do not use cookies for malicious tracking or sale of data.

8. Email Marketing & Communications

By providing your email address or opting in to our newsletter, you consent to receive emails about our services, offers, and educational resources.

You can unsubscribe at any time by clicking “unsubscribe” at the bottom of any email or by contacting us directly.

By providing your mobile phone number and opting in, you expressly consent to receive recurring automated text messages from HB Technologies related to your interaction with our services, including appointment reminders, service updates, account notifications, and customer support messages.

Consent is not a condition of purchase. Message and data rates may apply. Message frequency varies based on your interactions with our services.

9.  SMS Messaging and Communication

Opt-In & Consent
You may opt in to receive SMS messages from us through website forms, booking or registration checkboxes, verbal consent, or other digital intake forms. All opt-in methods require clear affirmative consent, and we maintain timestamped records of each opt-in in compliance with the Telephone Consumer Protection Act.

Types of Messages
Messages may include appointment reminders, service updates, customer support responses, and account-related notifications. Promotional messages will only be sent if you have provided separate explicit consent.

Message Frequency
Message frequency varies depending on your interactions with our services.

Opt-Out Instructions
You can opt out of SMS communications at any time by replying STOP, CANCEL, UNSUBSCRIBE, or QUIT. After opting out, you will receive a final confirmation message, and no further messages will be sent unless you opt in again.

Help & Support
For assistance, reply HELP or contact us at [email protected] or 1-866-384-5519.

Carrier Disclaimer
Carriers are not liable for delayed or undelivered messages.

10. Links to Third-Party Sites

Our website or materials may contain links to third-party websites or tools (such as payment platforms, learning portals, or social media). We are not responsible for the content, policies, or security practices of those sites.

We recommend reviewing each site’s own privacy policy before submitting personal information.

11. AI Tools & Automation Systems

As part of Beyond HBTechnologies’ AI-powered services, we may use third-party AI and automation tools to enhance client deliverables (such as chatbots, CRM automations, or AI-generated assets).

All AI tools used are carefully selected for security and compliance. Any data processed through these systems is used solely to complete client projects and is never shared or resold.  This may include communication platforms used to deliver SMS or automated messaging in compliance with applicable laws.

12. International Data Transfers

If you are located outside the United States, please note that your information may be transferred to and processed in the United States where our servers and service providers are located. By using our services, you consent to this transfer.

13. Policy for Minors

Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from minors. If we learn that such data has been collected, we will promptly delete it.

14. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for legal reasons. The latest version will always be posted on our website with the effective date clearly noted.

We encourage you to review this page regularly to stay informed about how we protect your information.

15. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

HBTechnologies

Email: [email protected]

Website: www.hbuddytech.com

Phone: 1-866-384-5519