Terms of Use & Privacy Policy

Terms of Use

1. Introduction

Welcome to Rewind Laser Cinic ("we," "us," "our"). By accessing or using our website and services, you agree to be bound by these Terms of Use. If you do not agree with any part of these terms, please do not use our services.

2. Services

Rewind Laser Clinic offers laser treatments and other related cosmetic services. The services are provided by qualified professionals, and all treatments are subject to a consultation to determine suitability.

3. User Obligations

You must be at least 18 years old to use our services.You agree to provide accurate and complete information during the registration and booking process.You are responsible for maintaining the confidentiality of your account information.

4. Medical Disclaimer

The information provided on our website and during consultations is for general informational purposes only and is not intended to replace professional medical advice.You should always consult with your physician or healthcare provider regarding any concerns or questions about your health.

5. Payment and Cancellation Policy

Full payment is required at the time of booking. We accept payments via credit/debit card and other secure payment methods. Cancellations must be made at least 24 hours before the scheduled appointment. Late cancellations or no-shows may be subject to a fee.

6. Refund Policy

Refunds are not available for completed treatments. If you are unsatisfied with your treatment, please contact us within 7 days to discuss your concerns.

7. Limitation of Liability

Rewind Laser Clinic shall not be liable for any direct, indirect, incidental, or consequential damages arising from the use or inability to use our services.

8. Intellectual Property

All content, trademarks, and data on our website, including but not limited to software, databases, text, graphics, icons, and hyperlinks, are the property of Rewind Laser Clinic and are protected by law.

9. Changes to Terms of Use

We reserve the right to modify these Terms of Use at any time. Any changes will be posted on our website, and it is your responsibility to review these terms periodically.

10. Governing Law

These Terms of Use are governed by the laws of England and Wales.

11. Contact Information

For any questions about these Terms of Use, please contact us at sallylee24@icloud.com or 01253 224681

Privacy Policy

1. Introduction

This Privacy Policy outlines how Rewind Laser Clinic ("we," "us," "our") collects, uses, and protects your personal data. By using our website and services, you consent to the data practices described in this policy.

2. Data Collection

We may collect personal information from you in the following ways:

Direct Interactions: When you register for an account, book an appointment, or fill out forms on our website.Automated Technologies: As you interact with our website, we may collect technical data such as IP address, browser type, and browsing behavior through cookies and similar technologies.

3. Types of Data Collected

Personal Data: Name, address, email, phone number, date of birth, and payment information.Health Data: Information related to your medical history and suitability for treatments.Technical Data: IP address, browser type, time zone setting, and location.

4. Use of Data

We use your data for the following purposes:

To process your bookings and provide our services.To communicate with you regarding your appointments, promotions, and updates.To comply with legal obligations and protect our rights.

5. Data Sharing

We may share your personal data with third parties under the following circumstances:

With service providers who help us operate our business (e.g., payment processors).If required by law, regulation, or legal request.To protect the rights and safety of our clients, staff, and others.

6. Data Security

We take the security of your data seriously and use appropriate measures to protect it from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet or method of electronic storage is 100% secure.

7. Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including any legal, accounting, or reporting requirements.

8. Your Rights

Under the UK General Data Protection Regulation (UK GDPR), you have the following rights regarding your personal data:

Right to access: You have the right to request copies of your personal data.Right to rectification: You have the right to request that we correct any inaccuracies in your personal data.Right to erasure: You have the right to request that we delete your personal data under certain conditions.Right to restrict processing: You have the right to request that we restrict the processing of your personal data under certain conditions.Right to data portability: You have the right to request that we transfer your data to another organization or directly to you under certain conditions.

9. Cookies

Our website uses cookies to enhance your browsing experience. You can control the use of cookies through your browser settings.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we encourage you to review it periodically.

11. Contact Information

If you have any questions about this Privacy Policy or wish to exercise any of your rights, please contact us at sallylee24@icloud.com or 01253 224681