Illume Outdoor Lighting LLC is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services. Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.

1. Information We Collect

We may collect and process the following types of information:

Personal Identification Information

Name, email address, phone number, and other similar contact information that you voluntarily provide to us.

Appointment & Service Information

Details related to scheduling, managing, and completing appointments or service requests.

Technical Data

Internet Protocol (IP) address, browser type and version, time zone settings, browser plug-ins, operating system, device identifiers, and other technology used to access our website or services.

Usage Data

Information about how you interact with our website, forms, advertisements, and services.

Marketing & Communication Preferences

Your preferences for receiving communications, including SMS, email, and other marketing messages.

2. How We Use Your Information

We use the information we collect for the following purposes:

To Provide and Manage Our Services

Including appointment scheduling, confirmations, reminders, and service delivery.

To Communicate With You

To respond to inquiries, provide customer support, send transactional messages, and deliver marketing communications where consent has been provided.

To Improve Our Services

To analyze usage trends, improve website performance, and enhance customer experience.

To Comply With Legal Obligations

Including compliance with applicable laws, regulations, and industry standards.

3. SMS & Mobile Messaging Consent

By providing your mobile phone number and opting in through our website, forms, or other communication channels, you consent to receive SMS or MMS messages from Illume Outdoor Lighting LLC. These messages may include appointment confirmations, reminders, service-related notifications, and promotional messages.

Message frequency may vary

Message and data rates may apply

Consent to receive SMS messages is not a condition of purchase

You may opt out at any time by replying STOP to any message or by contacting us at [email protected]

4. Cookies, Tracking & Analytics

We use cookies and similar tracking technologies to enhance user experience and analyze website performance. These may include:

Essential Cookies – Required for basic website functionality

Analytics Cookies – Used to understand how visitors interact with our website

Marketing & Advertising Cookies – Used to deliver relevant ads and measure campaign effectiveness

You can control or disable cookies through your browser settings. Please note that disabling cookies may affect website functionality.

We may also use third-party tools such as analytics providers, advertising platforms, and CRM systems to help operate and improve our services.

5. Disclosure of Your Information

We may share your information with:

Service Providers

Trusted third parties who perform services on our behalf, such as website hosting, CRM systems, messaging providers, analytics tools, and customer support platforms.

Legal & Regulatory Authorities

When required by law, subpoena, court order, or to protect our legal rights.

Business Transfers

In connection with a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

6. Mobile Information Sharing Statement

We do not sell, rent, or share mobile phone numbers or SMS opt-in data with third parties for their own marketing purposes.

Mobile information is used solely for communication related to our services and is only shared with service providers necessary to deliver those communications.

7. Security of Your Information

We implement administrative, technical, and physical safeguards designed to protect your personal information. While we strive to protect your data, no system is completely secure, and we cannot guarantee absolute security.

8. Your Privacy Rights

You have the right to:

Request access to the personal data we hold about you

Request correction of inaccurate or incomplete data

Request deletion of your personal data, subject to legal requirements

Object to or opt out of marketing communications

Request restriction or limitation of data processing

Request data portability where applicable

To exercise these rights, please contact us using the information below.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Continued use of our services constitutes acceptance of the revised policy.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Email: [email protected]

Phone: (920) 495-0272

Address: 1942 Lincoln St NE Unit 1, Minneapolis MN 55418