IMPORTANT NOTICE REGARDING TEXT MESSAGING DATA

The Diggs Law Firm, LLC ("we," "us," or "our") DOES NOT share customer opt-in information, including phone numbers and consent records, with any affiliates or third parties for marketing, promotional, or any other purposes unrelated to providing our direct services. All text messaging originator opt-in data is kept strictly confidential.

At The Diggs Law Firm, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and disclose personal information from our clients, prospective clients, and visitors to our website at getyourvoiceheard.com.

1. INFORMATION WE COLLECT

Information collected directly from you: We may collect personal information directly from you, for example, through a web form, during an online or in-person consultation, when you contact us for support, or at checkout. Personal information we collect directly from you may include:

• First and last name

• Mailing address

• Email address

• Phone number

• Payment information when you make a purchase or request a quote

• Opt-in records and timestamps for all communication channels (SMS, email, etc.)

Information collected from your device: Our website uses tracking technologies such as cookies, web beacons, pixels, and other similar technologies to automatically collect certain information from your device, including:

• IP address

• Browser and operating system information

• Geographic location

• Referring website address

• Website usage patterns and analytics

• Other information about how you interact with the website

You may disable cookies in your web browser; however, parts of our website may not function properly. More information about blocking and deleting cookies is available at www.allaboutcookies.org.

Information collected from our advertising partners: We may collect personal information about you from our advertising partners. Personal information we collect from our advertising partners may include your demographic information, shopping history, and geographic location.

Customer Communication:

• Records of inquiries and service requests

• Appointment details and preferences

• Service history and feedback

2. HOW WE USE YOUR INFORMATION

We use the information collected directly from you to:

• Provide our services and support

• Communicate with you (including responding to your inquiries, providing legal services, sending administrative information, and keeping you informed about your case or our services)

• Process transactions and payments

• Send relevant information about our services

• Market our services to you, including by email and text message subject to your consent

• Maintain records of your communication preferences and consent

We use information collected automatically from your device to:

• Provide and optimize our website

• Assist with our advertising and marketing efforts

• Enhance website functionality and user experience

• Ensure security and fraud prevention

We use information collected from our advertising partners to market our services to you.

3. SMS MESSAGING & COMPLIANCE

Consent to Receive Text Messages: You are not required to consent to receiving text messages from The Diggs Law Firm. By providing your phone number and opting in, you consent to receive text messages from The Diggs Law Firm, LLC regarding your inquiry, our services, or related legal matters.

Opt-In & Consent:

• You will only receive messages if you have explicitly opted in

• We maintain timestamped records of all opt-in actions

• We comply with the Telephone Consumer Protection Act (TCPA) and all applicable laws

Opt-Out Instructions:

• You can cancel SMS notifications at any time by replying "STOP," "QUIT," "CANCEL," "OPT-OUT," or "UNSUBSCRIBE" to any text message you receive from us

• You will receive a final confirmation message, and no further messages will be sent unless you re-opt in

• All opt-out requests are processed immediately

• Please note that opting out may limit our ability to communicate with you regarding your case or services

Message Frequency & Content:

• Message frequency varies based on your interactions with our business

• Messages will be directly related to the services you have requested

• We do not send promotional content without specific consent

Help & Support:

• Reply "HELP" for assistance or contact us at [email protected]

• Customer support is available during regular business hours

Carrier Information:

• Standard message and data rates may apply

• Carriers are not liable for delayed or undelivered messages

• Supported carriers include AT&T, Verizon, T-Mobile, Sprint, and most regional carriers

SMS Data Protection Statement: No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

We do not sell, rent, release, or transfer your SMS consent or phone number to any third party for any third party marketing purposes.

We implement strict data protection measures to safeguard your SMS opt-in information and consent records.

4. SHARING INFORMATION WITH THIRD PARTIES

The Diggs Law Firm does not sell, rent, or lease its customer lists to third parties.

The Diggs Law Firm may share data with trusted partners who perform services on our behalf such as marketing, statistical analysis, email or postal service, technical support, customer support, or who arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to The Diggs Law Firm, and they are required to maintain the confidentiality of your information.

Service Providers:

• Third-party vendors who assist in our operations (e.g., payment processing, appointment scheduling)

• SMS aggregators and providers solely for the purpose of delivering messages you've consented to receive

• Website analytics companies to understand how visitors interact with our website

• All service providers are contractually obligated to maintain confidentiality and security

Legal Compliance: The Diggs Law Firm may disclose your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on The Diggs Law Firm or the site; (b) protect and defend the rights or property of The Diggs Law Firm; and/or (c) act under exigent circumstances to protect the personal safety of users of The Diggs Law Firm, or the public.

Business Transfers: In case of mergers, acquisitions, or sale of assets, your data remains protected under the terms of this policy.

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the Text Message services.

5. MARKETING AND PROMOTIONAL COMMUNICATIONS

With your consent, we may use your information to send you updates, newsletters, or marketing communications via email, phone, or text message. You can opt out of receiving these communications at any time by following the instructions provided in the communication or contacting us directly.

6. DATA SECURITY

We implement reasonable security measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction, including:

• Encryption of sensitive data in transit and at rest

• Secure access controls and authentication mechanisms

• Regular security assessments and updates

• Employee training on data protection

• Breach notification protocols in accordance with applicable laws

• Secure backup systems and disaster recovery procedures

However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

7. COOKIES & TRACKING TECHNOLOGIES

We use cookies and similar technologies to:

• Analyze site traffic and user behavior

• Remember your preferences

• Improve website functionality and user experience

• Measure the effectiveness of our services

You may control cookies through your browser settings. Disabling cookies may limit your ability to use certain features of our website.

8. CHILDREN UNDER THIRTEEN

The Diggs Law Firm does not knowingly collect personally identifiable information from children under the age of thirteen. If you are under the age of thirteen, you must ask your parent or guardian for permission to use this website. If we become aware that we have inadvertently collected personal information from a child under 13, we will take steps to delete such information.

9. YOUR PRIVACY RIGHTS

Depending on the applicable privacy legislation, you have the right to:

• Access, update, correct, or delete your personal information

• Opt-out of marketing emails by clicking "unsubscribe" in our emails

• Opt-out of SMS messages by replying "STOP"

• Request information on how we process your data

• Withdraw consent at any time for future communications

• Lodge a complaint with a supervisory authority if you believe your rights have been violated

If you opt out, we may still send you non-promotional communications related to your legal services or our ongoing business relationship.

To exercise these rights, please contact us at [email protected] or at the contact information below.

10. THIRD-PARTY LINKS

This website may contain links to third-party websites. We are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information. This privacy policy applies only to information collected by The Diggs Law Firm, LLC.

11. EXTERNAL DATA STORAGE

We may store your data on servers provided by third-party hosting vendors with whom we have contracted.

12. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. For significant changes, we will notify you by email or through a notice on our website. We encourage you to review this Privacy Policy periodically for any updates.

13. CONTACT US

If you have any questions about this Privacy Policy or how your information is handled, contact us at:

The Diggs Law Firm, LLC 77 W. Wacker Drive, Suite 4500 Chicago, IL 60601 Phone: 312-380-1070 Email: [email protected] Website: getyourvoiceheard.com

By using our website and services, you consent to this Privacy Policy.