Insights and Stories
Stories of people who show up
Short videos and real stories from the people powering communities, teams, events and causes, plus practical ways to recognise effort and keep participation growing.
As president of the Grand United Cricket Club, Alan has contributed over 650 volunteer hours across roles from president to junior coach, curator, and even barman. His dedication earned him Firefly’s first-ever $250 gift card, recognising his outstanding service through Firefly’s volunteer rewards program.
Meet Alan: 650 hours and counting
The Moment
This was Firefly’s first $250 gift card. Not for a single big moment, but for the steady work that keeps a club alive week after week.
The point is not the gift card. It’s making the effort visible, so the load stops falling onto the same few people.
“Since jumping on the app in May last year, I know exactly how much I’ve done.”
Keeping community work visible, sustainable, and valued
Sarah Eierman
President, Regional Chamber of Commerce
After 20+ years in volunteer leadership, Sarah knows the real risk is not lack of passion.
It’s invisible progress, admin overload, and burnout behind the scenes.
Sarah steps into volunteer roles when something important is at risk of stalling.
Her focus is simple: make progress visible and reduce the admin burden so volunteers can focus on people, not paperwork.
“Most volunteer work happens behind the scenes.
If people cannot see progress, they assume nothing is happening.”
Zack helps keep First Grovedale Scouts running by building young leaders, supporting families, and turning volunteer hours into recognition and funding through Firefly.
Michelle shows how volunteering works best when it creates connection first, then recruits help through trust and shared ownership.
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